Software Engineer, Full Stack (EAA)

📋 Description

• • Join Coinbase, a leader in the cryptocurrency space, and contribute to our mission of increasing economic freedom globally by building the future of the onchain platform.
• • As a Software Engineer on the EAA Compliance CXAE team, you will play a crucial role in developing innovative customer experience platforms that streamline customer service and compliance processes.
• • Your work will directly impact the efficiency and effectiveness of Customer Experience (CX) agents, enabling faster, more accurate resolution of customer issues and compliance KYC processes.
• • This role is instrumental in enhancing customer satisfaction and ensuring a superior compliant experience for our users.
• • You will be responsible for building new, critical services using a modern tech stack including Golang, GRPC, Typescript, and React.
• • Contribute to the development of applications that empower Coinbase Customer Agents and other users, driving productivity and automation at scale.
• • Implement robust, scalable solutions that handle high traffic and large-scale platforms, ensuring reliability and performance.
• • Collaborate with team members to uphold and improve design techniques, coding standards, testing methodologies, and release processes.
• • Actively participate in and contribute to a culture of continuous improvement in areas such as documentation, metrics, logging, and system scaling.
• • Foster an environment where innovative ideas are encouraged, rigorously vetted, and transformed into actionable solutions.
• • Proactively identify and mitigate potential issues, demonstrating adaptability and problem-solving skills within defined constraints to prevent adverse impacts.
• • Communicate complex technical concepts clearly and concisely to both technical and non-technical stakeholders, including leadership.
• • Distill intricate technical themes into easily understandable explanations for team members with varying technical backgrounds.
• • Work effectively within a globally distributed team, collaborating with colleagues across multiple time zones to achieve shared objectives.
• • Integrate third-party services and applications to enhance platform functionality and user experience.
• • Develop and maintain a deep understanding of Coinbase's platform, development practices, and diverse technical domains, leveraging this knowledge to drive cross-team improvements.
• • Participate in the full software development lifecycle, from design and implementation to testing, deployment, and ongoing maintenance.
• • Contribute to the architecture and design of scalable, resilient, and maintainable software systems.
• • Ensure the quality and reliability of code through comprehensive testing and code reviews.
• • Stay abreast of emerging technologies and industry best practices, applying them to enhance Coinbase's product offerings.
• • Embrace the challenge of working in a fast-paced, high-pressure environment where excellence is the standard.
• • Be a proactive problem-solver, eager to tackle the company's most complex technical challenges.
• • Contribute to a culture of learning and growth, actively seeking and providing feedback to elevate individual and team performance.
• • Help shape the future of the financial system by building the next generation of onchain applications.
• • This role offers the opportunity to make a significant impact on a rapidly growing and evolving industry.
• • You will be part of a team that values collaboration, innovation, and a commitment to excellence.
• • The remote nature of this role allows for flexibility while requiring in-person participation for key team and company events.
• • Engage with cutting-edge technologies and contribute to a product that is redefining economic interactions worldwide.
• • Your contributions will directly support Coinbase's mission to build trust in the new digital economy.