Software Engineer II (Full Stack, Backend-leaning)

📋 Description

• • Join Jerry.ai, a rapidly growing insurtech company, as a Software Engineer II (Full Stack, Backend-leaning) and play a pivotal role in shaping the future of car ownership. We are building the first AI-powered AllCar super app, designed to make car ownership affordable, seamless, and magical. Our platform integrates the entire car ownership experience, from insurance and repairs to road safety, all within a mobile-first ecosystem. With a remarkable 60x revenue growth over the past five years and a profitable trajectory, we are on an ambitious mission to scale from 5 million to 50 million users.
• • As part of our Core Marketplace Automation Team, you will be instrumental in developing sophisticated automation systems. These systems empower our users to self-serve, maintain continuous insurance coverage, and enjoy the smoothest possible experience. This is a unique opportunity to work on software that directly impacts millions of users daily, automate complex business processes, and contribute to the innovation within the insurance technology sector.
• • Your contributions will directly enhance our automation capabilities, which already manage critical tasks such as document upload verification, policy changes, payments, cancellations, and renewals. The focus will be on making these processes faster, smarter, and more intuitive for our users.
• • You will build tools that automate hundreds of human agent hours, enabling efficient business scaling. The role involves tackling a diverse range of challenges, providing opportunities to learn and grow in both technical expertise and business acumen related to our core products.
• • Experience a work environment with minimal bureaucracy, where innovative ideas are encouraged and supported. You will collaborate with a team of talented and kind engineers, product managers, and data scientists in an atmosphere that fosters challenging the status quo, driving innovation, promoting collaboration, and mutual success.
• • Enjoy flexibility in your work, with the opportunity to work on projects that genuinely excite you. You'll have early access to explore new technologies, including AI LLM tools, without being hindered by slow-moving processes. Our remote-friendly and flexible work arrangements support a healthy work-life balance, even allowing for international work.
• • Engineers at Jerry are empowered to take significant ownership, expand their skill sets beyond their immediate domain, level up rapidly, and mentor others. The team is characterized by its passion, involvement, and intense dedication to their work and colleagues.
• • Key responsibilities include building end-to-end automation systems for complex insurance servicing tasks such as policy endorsements, cancellations, document uploads, and reinstatements. You will also focus on developing features to reduce policy cancellations, improve renewal rates, and ensure users consistently have optimal coverage.
• • You will operate within fast sprint cycles, with the goal of shipping new automations on average every 1-2 weeks.
• • Compose robust backend business logic that drives automation, ensuring compliance with intricate insurance carrier rules and regulations.
• • Design and implement backend pipelines responsible for synchronizing customer policy data, delivering timely alerts, and powering seamless re-shopping experiences for our users.
• • Optimize and scale our internal tools, akin to an in-house DocuSign for servicing, with the objective of minimizing agent intervention to near zero.
• • Collaborate closely with product, data, and engineering operations teams to proactively identify and address churn risks, thereby improving customer retention.
• • Work effectively in an asynchronous environment across different time zones, minimizing meetings while maintaining strong collaboration through tools like Asana and Slack.
• • Continuously enhance our backend systems, APIs, and microservice architecture to ensure scalability, reliability, and performance.
• • The role requires a strong foundation in data structures, algorithms, and systems design, which are considered more critical than prior experience with specific languages or frameworks. You should be a proactive problem solver, adept at breaking down ambiguous challenges into actionable code and iterating quickly.
• • Embrace ownership, taking responsibility for end-to-end outcomes and consistently seeking to improve the systems you build.
• • Demonstrate strong collaboration skills, being comfortable working asynchronously across teams and time zones, supported by excellent communication abilities.
• • Cultivate curiosity and adaptability, showing a passion for learning, exploring new tools, and stepping outside your comfort zone to grasp the broader context of your work.
• • Our technology stack includes TypeScript, Nest.js, Next.js, React, React Native, and Expo for frontend and backend development; GraphQL for APIs; Postgres, DynamoDB, Clickhouse, and Redis for data storage; and AWS, microservices, containerized services on ECS/EKS, and asynchronous processing on Lambda for infrastructure.
• • This is more than just a coding job; it's an opportunity to solve real-world problems at scale, simplifying car ownership for millions. You'll thrive in a flexible, fast-paced, and highly collaborative culture that champions innovation, values your voice, and ensures your work has an immediate impact. You will tackle meaningful challenges, learn continuously, and grow alongside exceptionally talented engineers.