Job Overview
Location
Remote - US
Job Type
Full-time
Category
Software Engineering
Date Posted
May 23, 2026
Full Job Description
đź“‹ Description
- • Build and own backend product capabilities for Stytch’s identity platform integrated within Twilio, shipping new API surfaces and core authentication flows including agentic and non-human identity use cases.
- • Partner with Product and Engineering leadership to set technical direction, translate customer needs into scalable product features, and deliver high-impact roadmap initiatives.
- • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-functional engineering initiatives.
- • Operate with deep technical ownership: author design documents, drive key technical decisions, conduct code reviews, and maintain close involvement with systems you ship.
- • Break down complex problems in ambiguous environments, make pragmatic tradeoffs, and design developer experiences that are intuitive, reliable, and delightful for customers.
- • Improve production quality and system resilience through robust observability, proactive incident response, and effective remediation of production issues.
- • Mentor and support other engineers through pairing, constructive feedback, and knowledge-sharing to elevate the team’s technical standards and engineering culture.
- • Contribute to the evolution of Stytch’s platform to meet Twilio’s scale, ensuring secure, developer-first identity solutions for hundreds of thousands of businesses and millions of developers.
- • Work in a high-ownership, startup-like environment within Twilio, balancing agility with enterprise-scale infrastructure and customer demands.
- • Participate in on-call rotations that include weekend and holiday hours to ensure system reliability and rapid response to critical incidents.
- • Occasionally travel for in-person team or project meetings to foster collaboration and relationship-building with customers and colleagues.
🎯 Requirements
- • 6+ years experience in designing, building and operating high-scale, mission critical cloud based production systems.
- • Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code.
- • Extensive experience with RESTful API design and development.
- • Bachelor’s degree in Computer Science or related industry experience.
- • Excellent written and verbal communication skills.
- • Ability to work non-standard, on-call rotation weekend and holiday hours.
🏖️ Benefits
- • Competitive pay with equity plan eligibility.
- • Generous time off, paid parental leave, and wellness leave.
- • Healthcare insurance and 401(k) retirement savings program.
- • Paid sick time and paid personal time off.
- • Eligibility for corporate bonus plan.
- • Opportunities to support community impact through Twilio’s Impact Fund.
Skills & Technologies
About Twilio Inc.
Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.
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