Job Overview
Location
Remote - Tier 1
Job Type
Full-time
Category
Software Engineering
Date Posted
June 2, 2026
Full Job Description
đź“‹ Description
- • Serve as the primary subject matter expert on Revenue Cycle and Clinical Documentation Improvement (CDI), providing strategic guidance to sales and partner success teams on financial and clinical outcomes delivered by Abridge’s AI-powered platform.
- • Collaborate directly with the commercial organization to support client engagements, product demos, and executive-level discussions, emphasizing revenue integrity, coding optimization, documentation accuracy, and denials management.
- • Engage with senior healthcare executives—including CFOs, CIOs, Revenue Cycle leaders, CDI directors, and clinical leadership—to articulate the strategic value, ROI, and operational impact of Abridge’s solutions.
- • Establish and manage a structured feedback loop by capturing customer insights and translating them into actionable product improvements for Product Management, Engineering, and Implementation teams.
- • Represent Abridge as a thought leader at industry conferences, panels, webinars, and customer advisory sessions to strengthen market presence and credibility in revenue cycle and CDI.
- • Act as the primary product expert for the commercial team, ensuring alignment between customer needs, solution capabilities, and the product roadmap for Revenue Cycle and CDI offerings.
- • Translate complex clinical, financial, and technical concepts into clear, compelling narratives for non-technical stakeholders across healthcare organizations.
- • Drive adoption of Abridge’s platform by demonstrating how real-time AI-generated clinical notes improve documentation efficiency, reduce coding errors, and enhance revenue cycle performance.
- • Maintain deep knowledge of healthcare regulations, reimbursement models, and industry best practices related to revenue cycle operations and clinical documentation.
- • Travel up to 25% to meet with clients, attend industry events, and support on-site implementations and demonstrations.
- • Work cross-functionally with engineering, product, and customer success teams to ensure solutions evolve in alignment with real-world clinical and revenue cycle workflows.
- • Contribute to the development of sales enablement materials, case studies, and value propositions tailored to revenue cycle and CDI stakeholders.
- • Advocate for patient and clinician needs by ensuring all solutions are designed with empathy, auditability, and trust as core principles.
- • Stay current on emerging trends in generative AI, healthcare technology integration, and revenue cycle innovation to maintain Abridge’s position as an industry leader.
🎯 Requirements
- • Extensive background in Revenue Cycle operations and Clinical Documentation Improvement, including coding optimization, documentation accuracy, denials management, and revenue integrity.
- • Demonstrated experience implementing, integrating, or supporting healthcare technologies targeting revenue cycle management, CDI solutions, or related platforms.
- • Exceptional ability to articulate complex financial, clinical, and technical concepts clearly to senior executives and clinical leaders.
- • Proven success in cross-functional collaboration, influencing without direct authority, and serving as a trusted advisor both internally and externally.
- • Strong capability in analyzing complex workflows, revenue opportunities, compliance requirements, and translating these insights into actionable recommendations.
- • Bachelor’s degree required; advanced degree preferred (e.g., MBA, MHA).
🏖️ Benefits
- • 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- • Comprehensive Medical, Dental, and Vision coverage for employees and their families
- • Monthly HSA contributions if enrolled in a High Deductible Health Plan
- • Generous paid parental leave and family forming benefits
- • 401(k) matching contributions
- • Tax-free personal device allowance
- • Monthly Lifestyle Wallet for fitness, professional development, and coworking
- • Dedicated access to therapy and coaching services
- • Paid Sabbatical Leave after 5 years of employment
- • Competitive compensation and equity grants for full-time employees
Skills & Technologies
Senior
Remote
Degree Required
About Abridge AI, Inc.
Abridge AI provides AI-powered clinical documentation solutions that automatically generate structured notes from patient-clinic conversations. The platform captures, transcribes, and summarizes encounters in real time, integrating with Epic and other EHR systems to reduce clinician administrative burden and improve documentation accuracy.
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