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Solutions Architect

Job Overview

Location

New Hartford, NY

Job Type

Full-time

Category

Software Engineering

Date Posted

June 26, 2026

Full Job Description

đź“‹ Description

  • • Work with customers to design and develop custom databases that align with their operational requirements and business goals.
  • • Assist Project Managers in creating and executing pilot and deployment programs for restaurant technology solutions.
  • • Design and test system configurations to deliver customer-specific implementations of PAR’s Unified Customer Experience platform.
  • • Develop cloud-based solutions including digital menus, online ordering, and mobile ordering systems tailored to client needs.
  • • Collaborate directly with customers during solution development to provide training on database management and system configuration maintenance.
  • • Maintain a deep understanding of customer operations to enable effective problem resolution and to educate internal support teams.
  • • Provide technical sales support through demonstrations, webinars, Q&A sessions, and other media formats to drive customer adoption.
  • • Conduct internal and external cross-functional technical meetings to align engineering, product, sales, and support teams.
  • • Create and maintain educational materials and build LMS modules to train Sales and Support teams on new product features and system updates.
  • • Exercise independent judgment in selecting appropriate technical approaches, interpreting customer needs, and resolving deviations from standard deployment methods.
  • • Communicate project status and technical details regularly to Sales, Product, and Software Delivery Services teams.
  • • Interact with internal stakeholders including Product Management, Project Management, Support, and Services to ensure seamless solution delivery.
  • • Document and report on system configurations and project details to prepare internal support organizations for ongoing maintenance.
  • • Frequently engage with customers at all levels—from technical staff to executive leadership—to ensure alignment and satisfaction.
  • • Maintain up-to-date knowledge of .NET, C#, Microsoft SQL, Microsoft Azure, Redis, and Angular/TypeScript to support solution design and troubleshooting.
  • • Support the end-to-end lifecycle of customer deployments, from initial design through post-launch support and training.

🎯 Requirements

  • • Bachelor’s degree in Computer Science, Software Engineering, or a closely related field
  • • 5 years of experience as a Full Stack Developer using .NET, C#, Microsoft SQL, Microsoft Azure, Redis, and Angular/TypeScript
  • • Proven experience designing and deploying customer-specific software solutions in a restaurant or hospitality technology environment
  • • Strong ability to conduct technical demonstrations, webinars, and customer training sessions
  • • Experience collaborating with Sales, Product, and Support teams to align technical delivery with business goals
  • • Demonstrated skill in documenting technical configurations and creating training materials for internal teams

🏖️ Benefits

  • • Equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or genetics
  • • Reasonable accommodations provided for individuals with disabilities during the hiring process and in the workplace
  • • Opportunity to work with a global technology platform serving over 100,000 restaurants in more than 110 countries
  • • Potential for telecommuting as the position may be performed remotely

Skills & Technologies

TypeScript
Angular
Redis
Azure
Senior
Onsite
Degree Required

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About PAR Technology Corporation

PAR Technology Corporation provides cloud-based point-of-sale and back-office software, integrated hardware, and professional services for restaurants and retail chains worldwide. The Brink POS and PAR Data Central platforms manage orders, inventory, labor, and customer engagement across corporate and franchise locations, while rugged terminals and kitchen systems ensure reliable operations. Founded in 1968, the company supports multi-unit brands such as Taco Bell, Subway, and Arby’s with scalable solutions, analytics, and 24/7 support to improve efficiency and guest experience.

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