Solutions Consultant- Dubai, UAE

Immersive Labs Limited

Job Overview

Location

UAE

Job Type

Full-time

Full Job Description

📋 Description

• Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity.
• As a Solutions Consultant, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.
• This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account.
• You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!
• As a Solutions Consultant, you'll be responsible for delivering product demonstrations, setting up and running in-platform free trials, and providing light-touch integration guidance.
• You'll also be responsible for running kick-off sessions, delivering contained onboarding within a strict two-month window, and providing month-one and month-two check-in and coaching sessions.
• Additionally, you'll be responsible for driving adoption and migration at scale, delivering one-to-many activities such as webinars, workshops, and Cyber Digital Bootcamps, and supporting the phased migration of Standard customers to Immersive One Core.
• You'll also be responsible for re-engaging on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope.
• Across everything, you'll partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient, serve as the voice of the customer to our product, content, and engineering teams to influence innovation, and stay informed of evolving threats, AI, trends, and new technologies.

🎯 Requirements

• 2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment
• Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes
• You're a confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps
• Able to qualify and prioritise quickly, and to communicate technical concepts in a clear, jargon-free way
• Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
• Knowledge of information security concepts, domains, compliance, and standards

🏖️ Benefits

• Additional benefits allowance to use towards your chosen pension, healthcare and housing
• Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day
• Enhanced parental leave, mindfulness groups, critical illness cover
• Career and learning development through the platform and our ‘Learn Anything’ fund
• Share in the company's success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours
• Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
• A sociable, tight-knit team with monthly socials, and sports clubs
• Bi-annual meetups in EMEA HQ and regular in-person meetups in region

Skills & Technologies

Linux

Remote

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Immersive Labs Limited

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About Immersive Labs Limited

Immersive Labs Limited provides a cloud-based cyber workforce resilience platform that delivers hands-on cybersecurity labs, threat simulations, and skills assessments for enterprises, governments, and critical infrastructure. The SaaS offering continuously maps individual and team capabilities against evolving threats, enabling organizations to measure, build, and prove cyber readiness across technical and non-technical staff. Founded in 2017 and headquartered in Bristol, UK, the company serves Fortune 500, defense, and public-sector clients worldwide through on-demand, browser-based training environments.

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