Solutions Consultant - Jordan

📋 Description

• • Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity.
• • As a Solutions Consultant, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.
• • This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account.
• • You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!
• • Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case
• • Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time
• • Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features — proving value live, without bespoke success plans or post-POV reports
• • Answer technical questions and flag obvious blockers early
• • Maintain strong working knowledge of the Immersive platform and competitor technologies
• • Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings
• • Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support
• • Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine
• • Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base
• • Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources
• • Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope
• • Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient
• • Serve as the voice of the customer to our product, content, and engineering teams to influence innovation
• • Stay informed of evolving threats, AI, trends, and new technologies
• • This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account.
• • You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!
• • We’re looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Experience team as a Solutions Consultant based in Jordan covering the METNA & APAC region.
• • The Scale Team at Immersive is a high-velocity engine that serves a large volume of customers and prospects through a fast, repeatable, digitally-led motion.
• • As a Solution Consultant on the Scale Team, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.
• • This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account.
• • You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!
• • We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.
• • Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasions!
• • ‘The speed at which Immersive Labs produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge.’
• • Head of Global Cybersecurity Operations, HSBC