Job Overview
Location
Malaysia
Job Type
Full-time
Category
Software Engineering
Date Posted
August 11, 2026
Full Job Description
📋 Description
- • Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity.
- • Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case.
- • Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time.
- • Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features — proving value live, without bespoke success plans or post-POV reports.
- • Answer technical questions and flag obvious blockers early.
- • Maintain strong working knowledge of the Immersive platform and competitor technologies.
- • Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings.
- • Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support.
- • Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine.
- • Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base.
- • Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources.
- • Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope.
- • Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient.
- • Serve as the voice of the customer to our product, content, and engineering teams to influence innovation.
- • Stay informed of evolving threats, AI, trends, and new technologies.
🎯 Requirements
- • 2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment.
- • Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes.
- • You're a confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps.
- • Able to qualify and prioritise quickly, and to communicate technical concepts in a clear, jargon-free way.
- • Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development).
- • Knowledge of information security concepts, domains, compliance, and standards.
🏖️ Benefits
- • Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day.
- • Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover,
- • Career and learning development through the platform and our ‘Learn Anything’ fund.
- • Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours.
- • Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working.
- • We’re a sociable, tight-knit team with monthly socials, and sports clubs.
- • While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Immersive Labs Limited
Immersive Labs Limited provides a cloud-based cyber workforce resilience platform that delivers hands-on cybersecurity labs, threat simulations, and skills assessments for enterprises, governments, and critical infrastructure. The SaaS offering continuously maps individual and team capabilities against evolving threats, enabling organizations to measure, build, and prove cyber readiness across technical and non-technical staff. Founded in 2017 and headquartered in Bristol, UK, the company serves Fortune 500, defense, and public-sector clients worldwide through on-demand, browser-based training environments.
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