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Solutions Director

Job Overview

Location

London

Job Type

Full-time

Category

HR & Recruiting

Date Posted

July 21, 2026

Full Job Description

📋 Description

  • We are seeking a Solutions Director to act as a senior implementation leader within our Solution Consulting organization.
  • The Solutions Director will be responsible for three core pillars: Executive Oversight of Complex Deployments, Team Strategy & Process Scalability, and Leadership Development.
  • The ideal candidate will have 10+ years of experience in enterprise software implementation, professional services, solutions architecture, or management consulting, with at least 4+ years in a senior leadership or director-level capacity at a SaaS or B2B enterprise technology company.
  • The Solutions Director will lead our most complex projects, define implementation strategy & playbooks, drive leadership development, cross-functional executive alignment, and establish governance & quality standards.
  • The ideal candidate will have a proven track record of success overseeing complex, multi-workstream deployments for large-scale enterprises, and a passion for mentorship and leadership development.
  • The Solutions Director will work closely with Sales, Product, Engineering, and Customer Success leadership to translate complex implementation learnings and customer feedback into actionable product roadmap inputs and pre-sales scoping improvements.
  • The ideal candidate will have a strong understanding of procurement, finance, accounting, accounts payable (AP automation), or supply chain workflows, and be comfortable challenging assumptions, managing scope creep, and guiding C-level customer stakeholders through transformative change.

🎯 Requirements

  • Senior Implementation Experience: 10+ years of experience in enterprise software implementation, professional services, solutions architecture, or management consulting.
  • Proven Enterprise Mastery: Demonstrated success overseeing complex, multi-workstream deployments for large-scale enterprises.
  • Strategic Process Builder: A track record of scaling professional services or implementation teams from startup/mid-market to enterprise maturity by designing robust methodologies, playbooks, and KPIs.
  • Passionate People Leader: Exceptional focus on mentorship and leadership development.
  • Executive Presence: Outstanding communication, negotiation, and conflict-resolution skills.

🏖️ Benefits

  • High Impact: You will play a defining role in shaping how Zip delivers value to our largest customers, directly influencing our growth and operational maturity.
  • Collaborative Culture: Work alongside a world-class team of builders, problem-solvers, and industry experts who are passionate about customer success.
  • Competitive Compensation: Top-tier salary, generous equity packages, and comprehensive health, dental, and vision benefits.
  • Flexibility: Work in an environment that values autonomy, ownership, and results over micromanagement.
  • Start-up equity
  • Health, vision & dental coverage
  • Commuter benefit
  • Flexible PTO
  • Apple equipment plus home office stipend
  • 5% Employer Pension Contribution

Skills & Technologies

Onsite
Degree Required

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About Zip

Zip provides the world's leading agentic procurement orchestration platform, helping businesses manage spend from initial intake to final payment. Their comprehensive suite of products, including Intake-to-Procure, Procure-to-Pay, Supplier Onboarding, and AI Procurement Concierge, streamlines complex purchasing processes. Zip serves a broad spectrum of clients, from startups to enterprises across various industries like technology and financial services, empowering procurement, finance, and legal teams to gain control and efficiency. The platform is designed to facilitate smarter spending and mitigate risk, leveraging embedded AI capabilities for decision-making and driving cross-functional efficiency by integrating with existing tech stacks, a feature beneficial for distributed teams. Notably, Zip is trusted by over 1,030 global leaders, demonstrating its significant impact on optimizing business operations.

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