Solutions Engineer - US West Coast

📋 Description

• • We are looking for solutions engineers to help enterprises adopt and get value from Geordie, as they use our technology to understand and govern their AI agents.
• • Geordie is building category-defining tooling for agent visibility, governance, and risk.
• • You will be a key member of the go to market team, enabling prospect and customers to understand and utilise our technology - deeply understanding their environments, guiding them through deployment and integrations, and feeding their real-world challenges back into what we build.
• • Own the technical success of customers, from first integration through to production deployment.
• • Work hands-on with customer IT/Security teams to integrate Geordie into their environments.
• • Run discovery and scoping conversations to understand customer architectures, risks, and goals.
• • Running pre-sales engagments along with an AE.
• • Build demos, proof-of-concepts, and reference implementations that show what is possible.
• • Triage and resolve technical issues quickly, keeping customers unblocked.
• • Surface patterns and gaps from customer engagements to inform product direction.
• • Contribute to documentation, integration guides, and tooling that help customers self-serve.
• • The most important thing in this role is genuine care for customer outcomes.
• • You are energised by helping customers succeed, and you take ownership of seeing things through — not just to the end of a call, but to the point where something is actually working in production.
• • You are a clear communicator who can translate between engineering teams and business stakeholders without losing accuracy.
• • You are able to demonstrate the value of our technology beyond explaining features and functionaility.
• • You enjoy working closely with both customers, account executives, and internal engineers.
• • You are comfortable thinking out loud, comfortable being wrong in front of other people, and comfortable operating without a complete playbook.
• • You are continually learning — about the AI agent ecosystem, about security and governance, and about how enterprises actually run.
• • You give feedback freely and kindly, and receive feedback gratefully.
• • Hands-on technical ability; in security, AI, integrations and can work with agents to solve problems.
• • Strong communication skills, including running technical discovery and presenting to mixed audiences.
• • Understanding of enterprise software architectures, APIs, and common integration patterns.
• • Understanding of secure software development practices.
• • High degree of ownership, adaptability, and willingness to operate in fast-moving environments with evolving processes and tooling.
• • Experience in a solutions engineering, sales engineering, or developer relations role.
• • Familiarity with AI agents, workflow orchestration, or operational automation using modern AI tooling.
• • Experience working in high-growth startups.
• • Security experience, either as a practitioner or within SE type roles.
• • Coding ability
• • AI agents are changing how companies operate, and the question of how to govern them safely is only going to grow.
• • Geordie is building the platform enterprises rely on to answer that question.
• • You will be joining a fast growing company on the fore front of AI, with an experience and focused team you can learn from.
• • You will be helping organisation make sense of AI agents, enabling them to grow and protect their businesses.