Solutions Manager US (m/f/d)

Sereact GmbH

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• Design and own end-to-end robotic automation solutions tailored to customer warehouse operations across North America, translating operational challenges into scalable technical workflows aligned with Sereact’s platform capabilities.
• Conduct on-site customer visits, discovery sessions, and technical workshops to analyze current-state warehouse processes, validate deployment feasibility, and gather detailed requirements for automation implementation.
• Translate customer operational needs into precise robotic system layouts, process flows, deployment plans, and technical specifications that drive improvements in throughput, efficiency, and reliability.
• Collaborate cross-functionally with Sales, Engineering, Product, Robotics, and Delivery teams to ensure customer requirements are accurately defined, technically feasible, and executable within platform constraints.
• Support the sales process by defining technical scope, assumptions, system requirements, and implementation expectations to strengthen customer proposals and project planning.
• Own the transition from pre-sales design to deployment by documenting workflows, technical assumptions, success criteria, and implementation guidelines for delivery teams.
• Develop and refine internal solution templates, deployment frameworks, and design standards to increase repeatability, reduce risk, and improve scalability across customer implementations.
• Act as a technical advisor throughout the customer journey, providing guidance on operational constraints, automation strategy, and long-term system optimization.
• Evaluate complex warehouse environments—including goods-to-person systems, AMRs, ASRS, and AutoStore—to identify automation gaps and propose tailored robotic solutions that address real-world logistical challenges.
• Utilize technical tools such as AutoCAD or similar design software to create system layouts and process maps, and apply ROI modeling to support business case development.
• Maintain strong familiarity with CRM systems like Salesforce or HubSpot to track customer interactions, solution evolution, and project milestones.
• Travel extensively across North America to support customer site visits, testing, trade shows, and on-site implementation support as required.
• Drive continuous improvement of internal technical workflows by incorporating feedback from deployments, identifying bottlenecks, and proposing enhancements to solution design processes.
• Balance technical depth with practical execution, ensuring proposed solutions are not only innovative but also deployable, maintainable, and aligned with customer operational realities.
• Work within a fast-paced scale-up environment that demands high ownership, agility, and cross-functional collaboration to deliver solutions under dynamic customer and market conditions.
• Contribute to the strategic growth of Sereact’s North American footprint by building scalable, repeatable automation solutions that enable broader market adoption of AI-powered robotics.

🎯 Requirements

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Systems Engineering, Electrical Engineering, Robotics Engineering, or a related technical field
• 5+ years of experience in solutions engineering, systems design, automation engineering, robotics, warehouse operations, or related technical roles within intralogistics or industrial automation
• Strong understanding of warehouse operations, fulfillment workflows, and automation systems including AMRs, ASRS, goods-to-person systems, and AutoStore
• Proven ability to lead solution design from discovery through deployment, including site analysis, technical proposal development, and internal stakeholder coordination
• Willingness and ability to travel extensively across North America for customer site visits, workshops, and implementation support
• Proficiency in technical design tools such as AutoCAD and experience with CRM systems like Salesforce or HubSpot

🏖️ Benefits

• Medical, dental, and vision insurance for you and your dependents
• 401(k) with 100% company match
• 20 days paid time off
• Wellness or gym stipend
• Learning and development support
• Equity/Bonus

Skills & Technologies

Remote

$120k-150k

Degree Required

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Sereact GmbH

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About Sereact GmbH

Sereact is a German robotics software company founded in 2021 at the University of Stuttgart. It provides AI-driven vision and manipulation technology that lets industrial robots autonomously pick, place and handle arbitrary objects without manual programming or training data. The company’s transformer-based models integrate with existing warehouse and factory systems, enabling same-day deployment for logistics, e-commerce and manufacturing customers seeking flexible automation.

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