Specialist Candidate Experience

First Student, Inc.

Job Overview

Location

REMOTE NY

Job Type

Full-time

Full Job Description

📋 Description

• The Candidate Experience Specialist guides candidates (drivers, attendants, and other location staff) through their onboarding journey from offer to in-person training, ensuring a seamless and positive experience as the main point of contact for new hires.
• Day to day, the Specialist coordinates training schedules (remote, onsite, or hybrid), completes hiring documentation, manages background and compliance checks, maintains records in the ATS and other systems, and serves as the primary contact for candidate questions and support.
• First Student, Inc. is a family of 60,000+ employees dedicated to safely transporting over 5 million students daily, with a focus on safety, innovation, and advanced training and technology in the transportation industry.
• In this role, the person can develop expertise in candidate experience, onboarding processes, compliance (EEO, ADA, Affirmative Action), HR systems, and cross-functional collaboration, while contributing to process improvements and gaining experience in a metrics-driven HR environment.

🎯 Requirements

• High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 1+ years of experience in customer service, onboarding, recruiting, or a related HR function.
• Experience working in a metrics-driven environment.
• Familiarity with ATS or CRM systems and proficiency in Microsoft Office Suite.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.

🏖️ Benefits

• $32.00/hour hourly wage.
• Remote work environment with flexibility to work from home.
• Opportunity to collaborate with Talent Acquisition, HR, Training, Safety, and Operations teams.
• Exposure to compliant hiring practices and EEO, ADA, and Affirmative Action regulations.
• Potential for minimal travel to company locations for team meetings or training.

Skills & Technologies

Remote

Degree Required

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First Student, Inc.

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About First Student, Inc.

First Student, Inc. is the undisputed leader in student transportation, providing comprehensive services including full-service, special needs, and alternative transportation solutions, alongside charter bus rentals. The company serves school districts, parents, and students with a strong focus on safety and technological innovation, exemplified by its proprietary HALO™ platform and First View® vehicle tracking app. Committed to sustainability, First Student also offers electric bus fleets and charging infrastructure. With a century of experience and 63,000 employees operating across 545 locations in two countries, First Student facilitates 5.6 million student journeys daily, underscoring its significant scale and trusted position in the industry.

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