Job Overview
Location
Remote
Job Type
Full-time
Category
DevOps
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • Provides integrated off-site support to patients, pharmacists, and providers by delivering a full-service approach to total quality patient care, focusing on medication adherence and specialty pharmacy services for hospital partner pharmacies.
- • Day-to-day responsibilities include providing legendary care through custom medication management, handling prior authorizations, financial assistance, patient onboarding, refill/renewal support, and educating patients on hospital pharmacy services.
- • Works as an off-site member of the clinic team, collaborating with on-site clinicians, payors, and pharmacies to resolve insurance issues, secure financial aid, and document patient interactions in EMR, Therigy, and Shields proprietary tools.
- • Contributes to growing the specialty pharmacy patient population by adhering to Shields’ programs, identifying special medication handling needs, and participating in process improvement initiatives while maintaining strict confidentiality and data integrity.
- • Opportunity to develop expertise in specialty disease states such as transplant, hepatitis C, infectious disease (including HIV), diabetes, MS, and oncology, while enhancing skills in medication adherence, insurance adjudication, and patient advocacy within a mission-driven healthcare organization.
🎯 Requirements
- • State registration as a pharmacy technician (required)
- • 2-3 years of experience as a pharmacy technician (required); 3-5 years preferred
- • High School Diploma or GED (required)
- • National certification as CPhT or equivalent (strongly preferred)
- • Proficiency in Microsoft Office, particularly Excel and Word, with ability to quickly learn other programs
- • Experience or knowledge in specialty disease states such as transplant, hepatitis C, infectious disease (including HIV), diabetes, MS, or oncology (a plus)
🏖️ Benefits
- • Competitive salary range of $55,000 to $70,000 plus bonus pursuant to applicable bonus plans
- • Opportunity to work remotely while supporting integrated patient care initiatives
- • Access to educational opportunities, professional publications, and participation in professional organizations for ongoing development
- • Role within an organization committed to equal employment opportunity and non-discrimination based on protected characteristics
- • Engagement in process improvement initiatives and exposure to proprietary tools like Therigy and Shields’ unique care model
Skills & Technologies
About Shields Health Solutions, Inc.
Shields Health Solutions is a specialty pharmacy integrator that partners with health systems to build and manage in-house specialty pharmacies. Founded in 2012 and headquartered in Stoughton, Massachusetts, it provides clinical programs, data analytics, payor contracting, and medication access services to improve outcomes for patients with chronic or complex conditions while supporting the financial and operational goals of its hospital partners.
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