Sr. Advisor - Technology Services, IT - Memphis, TN OR Remote in the USA)

American Lebanese Syrian Associated Charities

Job Overview

Location

8 Locations

Job Type

Full-time

Full Job Description

📋 Description

• Join our IT organization as a Sr. Advisor driving the vision, priorities, and delivery outcomes across three critical IT Supplier Management Office (SMO) service areas: IT PO/Invoice Processing, IT Asset Management, and IT Telco & SMO Operational Reporting. You’ll translate business needs into actionable roadmaps, orchestrate cross‑team execution, and elevate data‑driven reporting that informs decisions and strengthens operational performance.
• Build and maintain service roadmaps; prioritize work and ensure measurable outcomes across IT PO/Invoice Processing, IT Asset Management, and IT Telco/SMO reporting. Improve process controls, compliance, and risk management; drive transparency and effectiveness with reliable metrics and dashboards. Influence and align stakeholders across IT leadership, vendors, and partner teams.
• At ALSAC, we develop and celebrate our employees. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. We’re looking for game-changers, innovators and visionaries to join our family in helping St. Jude cure childhood cancer. Your background, perspective, and desire to make an impact set you apart.
• You will deepen your expertise in IT asset lifecycle governance, procurement workflows, and telco reporting while driving process automation and AI-enhanced solutions. This role offers the opportunity to streamline how IT manages assets, spend, and reporting—delivering clear results, better controls, and continuous improvement across our IT Supplier Management services.

🎯 Requirements

• Deep IT Asset Management expertise: hardware/software lifecycle governance, license & entitlement oversight, inventory accuracy, audit readiness, and tooling familiarity (e.g., asset repositories).
• Solid understanding of procurement workflows (PO matching, invoice validation) and telco billing/usage reporting.
• 7+ years in IT Operations/Supplier Management/Asset Management and a bachelor’s degree in a related field.
• Strong communication, analytical problem‑solving, process automation, and the ability to drive outcomes in cross‑functional environments.
• Ability to utilize AI to enhance, automate, and streamline processes.

🏖️ Benefits

• Core Medical Coverage: low cost, low deductible Medical, Dental, and Vision Insurance plans.
• 401K Retirement Plan with 7% Employer Contribution.
• Exceptional Paid Time Off.
• Maternity / Paternity Leave.
• Infertility Treatment Program.
• Adoption Assistance.
• Education Assistance.
• Enterprise Learning and Development.

Skills & Technologies

Senior

Remote

Degree Required

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American Lebanese Syrian Associated Charities

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About American Lebanese Syrian Associated Charities

American Lebanese Syrian Associated Charities (ALSAC) is the fundraising and awareness organization solely dedicated to supporting St. Jude Children’s Research Hospital. Established in 1957 by Danny Thomas, ALSAC raises the majority of the hospital’s annual budget through individual, corporate and foundation gifts, special events and planned giving. It operates offices nationwide, investing in donor stewardship, marketing campaigns, volunteer programs and digital outreach to sustain St. Jude’s mission of advancing cures and means of prevention for pediatric catastrophic diseases through research and treatment, with no family ever receiving a bill from the hospital for treatment, travel, housing or food.

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