Sr. Software Engineer - Patient Onboarding (Remote)

Rula Health, Inc.

Job Overview

Location

Remote - United States

Job Type

Full-time

Full Job Description

📋 Description

• We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
• We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
• We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential.
• We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
• Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.
• We are looking for a Senior Software Engineer to join Rula’s Patient Onboarding team. This team is focused on driving meaningful impact across the patient funnel.
• Our goal isn’t to get patients through the door, but to get them through the right door: an experience that feels fast, trustworthy, and frictionless enough that they actually complete it and get the care they need.
• In this role, you’ll design and deliver reliable, high-quality product experiences that directly impact growth and patient outcomes.
• You’ll own projects end-to-end, partnering closely with Product, Design, Analytics, and other engineers to run experiments, ship improvements, and iterate based on real data.
• Our work is experiment-heavy and we build systems for scale by optimizing for performance, correctness, and resilience as the business grows.
• You’ll also be a technical leader on the team: mentoring others, surfacing constraints and tradeoffs early, and modeling strong ownership, urgency, and follow-through.
• In this role, you will be responsible for designing and delivering reliable, high-quality product experiences that directly impact growth and patient outcomes.
• You will own projects end-to-end, partnering closely with Product, Design, Analytics, and other engineers to run experiments, ship improvements, and iterate based on real data.
• You will be a technical leader on the team, mentoring others, surfacing constraints and tradeoffs early, and modeling strong ownership, urgency, and follow-through.
• You will work closely with the Product, Design, Analytics, and other engineers to run experiments, ship improvements, and iterate based on real data.
• You will be responsible for building and evolving systems behind patient acquisition surfaces, registration flows, eligibility verification, and the end-to-end onboarding experience that converts someone who needs care into someone who’s getting it.
• The ideal candidate will have 5+ years of experience in Software Engineering; building, scaling, and maintaining production-ready web applications.
• The ideal candidate will have strong competency in API design, data modeling, and developing distributed systems optimized for performance, correctness, and resilience.
• The ideal candidate will have strong capabilities in modern full-stack frameworks, balancing either a frontend lean (managing complex user-facing flows, state, and accessibility) or a backend lean (handling complex business logic and integrations) while iterating tightly with Product and Design.
• The ideal candidate will have a proven history of owning technical initiatives end-to-end, navigating engineering tradeoffs, mapping clear scope/estimates, and proactively highlighting risks early.
• The ideal candidate will have experience boosting team dynamics through structured code reviews, technical documentation, pairing, and mentoring junior engineers.
• The ideal candidate will have active proficiency with modern AI-assisted development tooling (e.g., Claude Code) to accelerate product velocity, alongside an understanding of where these tools present technical risk or require oversight.
• We're serious about your well-being! As part of our team, full-time employees receive:
• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP): Supporting your mental and physical health
• Quarterly department stipend: Fun team-building activities or in-person gatherings
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

🎯 Requirements

• 5+ years of experience in Software Engineering; building, scaling, and maintaining production-ready web applications.
• Strong competency in API design, data modeling, and developing distributed systems optimized for performance, correctness, and resilience.
• Strong capabilities in modern full-stack frameworks, balancing either a frontend lean (managing complex user-facing flows, state, and accessibility) or a backend lean (handling complex business logic and integrations) while iterating tightly with Product and Design.
• Proven history of owning technical initiatives end-to-end, navigating engineering tradeoffs, mapping clear scope/estimates, and proactively highlighting risks early.
• Experience boosting team dynamics through structured code reviews, technical documentation, pairing, and mentoring junior engineers.
• Active proficiency with modern AI-assisted development tooling (e.g., Claude Code) to accelerate product velocity, alongside an understanding of where these tools present technical risk or require oversight.

🏖️ Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP): Supporting your mental and physical health
• Quarterly department stipend: Fun team-building activities or in-person gatherings
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Skills & Technologies

Senior

Remote

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Rula Health, Inc.

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About Rula Health, Inc.

Rula Health, Inc. operates an online platform that connects individuals with licensed therapists and psychiatrists for video-based mental health care. The company offers in-network access within the United States, matching patients to providers based on clinical needs, insurance coverage, and scheduling preferences. Services include individual therapy, couples therapy, psychiatry, and medication management. Rula coordinates care through secure telehealth technology, handles insurance billing, and provides ongoing support to both patients and clinicians. Founded in 2021, the company aims to increase access to affordable, evidence-based behavioral health services nationwide.

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