Sr. Solution Architect

Salesforce, Inc.

Job Overview

Location

Indiana - Remote

Job Type

Full-time

Full Job Description

📋 Description

• The Sr. Solution Architect leads one or more workstreams in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment.
• On a day to day basis, they interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.
• The role is part of Salesforce Professional Services, where the company is the #1 AI CRM, driving innovation through Agentforce and enabling humans with agents to achieve customer success together. The team values ambition, action, tech, trust, and innovation as a way of life.
• The person can learn and achieve deep expertise in Consumer Goods Cloud, lead complex enterprise implementations, influence customer success through strategic advisory, and grow as a thought leader in solution architecture while contributing to internal and external communities.

🏖️ Benefits

• Time off programs
• Medical, dental, vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

Skills & Technologies

Senior

Remote

Degree Required

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Salesforce, Inc.

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About Salesforce, Inc.

Salesforce is a cloud-based enterprise software company providing customer relationship management and applications for sales, service, marketing, commerce, analytics, integration and application development. Founded in 1999 and headquartered in San Francisco, it delivers Salesforce Customer 360, a unified CRM platform that connects customer data across systems, departments and touchpoints. The company serves businesses of all sizes across industries, supporting sales automation, customer support, digital commerce, personalized marketing, and AI-driven insights through its multi-tenant architecture and ecosystem of partners and developers worldwide.

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