Sr. Technical Solutions Engineer - Dell (2 openings)

Ingram Micro Inc.

Job Overview

Location

CA, United States of America (Remote)

Job Type

Full-time

Full Job Description

📋 Description

• As a Sr. Technical Solutions Engineer specializing in Dell technologies, you will serve as a critical technical leader within Ingram Micro’s Solution Design & Services (SD&S) organization, acting as the first technical touchpoint for partners and playing a pivotal role in shaping customer engagement and enabling partner success across the global IT ecosystem by scoping, sizing, and architecting complex Dell-based solutions that drive real-world technology outcomes.
• Day to day, you will collaborate closely with pre-sales teams and reseller partners to scope, size, and architect Dell infrastructure solutions spanning storage, compute, and data protection portfolios; build complex configurations with precision; serve as a subject-matter expert validating solution designs for technical accuracy; mentor junior engineers to elevate team capabilities; maintain and pursue relevant Dell certifications; represent SD&S in partner engagements, vendor initiatives, and industry events; and cultivate trusted advisor relationships with customers and vendors through deep technical engagement and solution advocacy.
• The Solution Design & Services (SD&S) organization is Ingram Micro’s pre-sales technical arm, serving as the critical first technical touchpoint for partners across the global IT channel, where your expertise directly influences solution quality, partner enablement, and customer success in a fast-paced, innovation-driven environment backed by Ingram Micro’s extensive reach to nearly 90% of the global population and its digital platform Xvantage™.
• Ingram Micro is a leading global technology distributor powering the IT ecosystem by connecting manufacturers and cloud providers with business-to-business technology experts, offering a diverse portfolio of solutions and services that empower partners to deliver cutting-edge technology at scale, and providing you with the opportunity to grow your expertise in enterprise Dell technologies while contributing to a mission-driven organization shaping the future of technology distribution.
• This role offers the opportunity to deepen your mastery of Dell enterprise architectures, become a recognized subject-matter expert in complex solution design, develop leadership and mentoring skills by guiding junior engineers, expand your influence across partner and vendor ecosystems, and position yourself at the forefront of technical innovation in hybrid cloud, data center modernization, and storage solutions—directly impacting how businesses adopt and deploy technology worldwide.

🎯 Requirements

• Bachelor’s degree or equivalent relevant experience
• Minimum 5 years of functional experience, including at least 3 years in a specialized technical role
• Hands-on experience with Dell enterprise solutions, including prior experience as a Datacenter Sales Executive (DCSE), Solutions Architect (SA), or working with Dell Technical Advisors (TAs)
• Ability to design, size, and build complex Dell infrastructure solutions across storage, compute, and data protection portfolios
• Proficiency with tools, systems, and processes required for solution design and configuration
• Strong customer-focused mindset with ability to engage multiple levels of stakeholders and build lasting relationships

🏖️ Benefits

• Competitive base pay range of USD $102,000.00 - $173,400.00 per year, with offers typically made in the bottom half of the range based on experience and location
• Access to comprehensive healthcare benefits, paid time off, parental leave, 401(k) plan with company match, short- and long-term disability coverage, basic life insurance, and wellbeing benefits
• Eligibility for additional rewards including merit increases, annual bonuses, sales incentives, and long-term incentives based on position level and individual performance
• Opportunities to maintain and pursue industry-recognized Dell certifications (e.g., PowerFlex, PowerMax, PowerScale Design, Data Protection Design) with company support for training and development
• Exposure to partner engagements, vendor initiatives, and industry events, enabling network building and thought leadership within the Dell and broader technology ecosystem

Skills & Technologies

Senior

Remote

Degree Required

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Ingram Micro Inc.

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About Ingram Micro Inc.

Global technology distributor and supply-chain services provider headquartered in Irvine, California. Serves resellers, retailers and managed service providers in 160-plus countries, distributing IT hardware, software, cloud and mobility solutions from more than 1,700 vendor partners. Core capabilities include logistics, inventory management, financing, technical support, lifecycle services and cloud marketplace platforms. Founded in 1979, operates a network of distribution centers and integration facilities worldwide, enabling channel partners to procure, configure and deliver technology efficiently to end customers.

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