Staff Full Stack Software Engineer, Churn

📋 Description

• • As a Staff Full Stack Software Engineer on the Churn and International Growth team at Dropbox, you will work across large-scale projects focused on reliability, performance, and 0→1 execution in new international markets, supporting the push toward AI-enabled products through a modern stack for rapid prototyping and dependable deployment.
• • You will set the technical vision, lead full stack development, and help define a unified architecture for cancellation and internationalization flows, while partnering closely with product, data science, design, and engineering leaders to deliver software that drives customer and business value.
• • You will oversee a high-impact portfolio focused on reducing churn and accelerating global growth, including the Churn Prevention Engine and early churn, down-sell, and cancellation optimizations.
• • Dropbox’s Engineering Career Framework outlines expectations for engineers at each career level and is viewable by anyone outside the company, providing clarity on growth and progression within the organization.
• • Day-to-day responsibilities include translating business requirements into scalable technical solutions, strengthening team collaboration through code reviews and mentoring, defining and executing a multi-year, multi-team technical strategy with measurable impact, aligning technical solutions with business goals, leading by example through high-quality code and thoughtful reviews, and driving product innovation by balancing user needs, technical rigor, and business outcomes.
• • On-call work may be required occasionally to address bugs, outages, or operational issues to maintain a stable, high-quality customer experience.