Staff Product Manager, People Product

📋 Description

• • The Staff Product Manager, People Product role is a senior individual contributor position responsible for owning the end‑to‑end product experience for pre‑boarding and onboarding across Deliveroo, DoorDash and Wolt. This role sits at the intersection of People, IT and the broader business, ensuring that the moment a candidate signs an offer through to the point a new hire is fully ramped is seamless, efficient and engaging. By defining the product vision, setting measurable outcomes and aligning cross‑functional stakeholders, the incumbent directly influences how quickly new employees become productive and satisfied, which in turn supports Deliveroo’s mission to transform the way the world eats and shops. The impact of this role is felt globally, as it must accommodate varied legal and compliance requirements, regional differences and multiple brands while maintaining a consistent, high‑quality onboarding journey.
• • On a day‑to‑day basis, the Staff Product Manager will own the product roadmap and execution for pre‑boarding and onboarding, translating strategy into concrete features from offer acceptance through to a fully ramped new hire. They will design and evolve cross‑functional experiences that connect People and IT workflows—such as provisioning, access and account setup, equipment distribution, documentation completion and early enablement—into a single coherent journey for new joiners and their managers. The role involves defining and tracking key metrics like time‑to‑productivity, new‑hire satisfaction, day‑one readiness and operational efficiency, using these insights to prioritise work and demonstrate impact. Additionally, the manager will build durable, modular product capabilities including task orchestration, status visibility and manager/new‑hire dashboards that scale across geographies, organisations and brands, reducing reliance on manual, one‑off processes. Close partnership with Engineering, Design, Analytics, People/HR and IT is required to turn complex process needs into intuitive product capabilities.
• • The People Technology Product team builds the internal tools and frameworks that power every employee’s journey across Deliveroo, DoorDash and Wolt, employing a hybrid “build + buy” approach to deliver intelligent, scalable and people‑centric experiences across hiring, pre‑boarding, onboarding, learning, performance and more. This team partners closely with Design, Engineering, Analytics, People/HR and IT to elevate the entire People Tech stack for all three brands. Deliveroo Holdings plc is a technology‑driven company whose mission is to transform the way the world eats and shops by making access to food and products more convenient and enjoyable. Operating at the forefront of a rapidly expanding industry, Deliveroo prides itself on moving fast, valuing autonomy and ownership, and constantly seeking new ideas. Despite being a relatively small team, the company makes a large impact, tackling interesting challenges that shape the future of food delivery and retail.
• • In this role, the successful candidate will learn how to drive measurable improvements to the new‑hire experience at scale, helping new employees ramp up faster across diverse regions, legal contexts and brands. They will gain hands‑on experience building durable, modular product capabilities such as task orchestration, status visibility and dashboards that reduce manual effort and increase operational efficiency. By defining and tracking metrics like time‑to‑productivity and new‑hire satisfaction, they will sharpen their analytical and data‑driven decision‑making skills. The position offers the opportunity to influence senior stakeholders across People and IT, shaping a shared onboarding strategy and setting product vision for a multi‑brand, multi‑region environment. Additionally, the manager will develop strong product judgement—learning to scope MVPs intentionally, invest in foundations that compound over time, and balance speed, risk and technical constraints in a fast‑moving organisation.