Job Overview
Location
Buenos Aires
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • As a Staff Security Platform Engineer at Gorgias, you will play a critical role in strengthening the company’s security posture by implementing and managing essential security tools and processes, with a focus on resilience against external threats and enterprise-grade compliance.
- • Day to day, you will own cloud and Kubernetes security across 10+ global GKE clusters, design secure-by-default platforms using policy-as-code (OPA/Kyverno), harden CI/CD and IaC pipelines, lead secrets management, strengthen networking fundamentals, build detection and monitoring systems, develop incident response playbooks, manage SIEM, enforce auth standards, mature privileged access, and drive compliance efforts including SOC 2 Type II, ISO 27001, and GDPR.
- • You will work closely with Gorgias’ SRE team and engineering leadership, contributing to a high-growth SaaS environment that powers a unified AI agent for conversational commerce, serving thousands of tenants globally with multi-TB Postgres, Kafka, Flink, and Redis systems.
- • In this role, you will deepen your expertise in cloud-native security, compliance automation, zero-trust architectures, and enterprise security enablement, while shaping Gorgias’ ability to meet rigorous security standards and scale securely across global markets.
🎯 Requirements
- • 5+ years in infrastructure security, cloud security, or security engineering, ideally in a high-growth SaaS environment
- • Deep GCP and Kubernetes expertise — GKE, workload identity, network policies, RBAC
- • Strong networking fundamentals — VPC design, peering, firewall architecture, zero-trust networking
- • Hands-on CI/CD and IaC hardening — GitHub Actions, ArgoCD, Terraform security patterns
- • Auth expertise — OAuth 2.0, OIDC, SAML; ability to design and audit identity flows
- • Policy-as-code experience — OPA, Kyverno, or equivalent; guardrails at the platform layer
- • Detection and response background — SIEM, IDS, runtime security tools, and experience writing real runbooks
- • Compliance experience — SOC 2 (Type II preferred), ISO 27001, GDPR/PII data protection
- • Scripting fluency — Python, Go, Bash for automation, tooling, and incident response scripts
🏖️ Benefits
- • Access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones
- • Opportunity to contribute to the #powerup Slack channel, a digital petri dish of new tools and workflows, with weekly AI demo sessions
- • Work in an inclusive environment committed to diversity, equity, and belonging, with accommodations available upon request
- • Impact on enterprise-grade security and compliance as Gorgias scales globally and serves thousands of tenants
- • Collaboration with experienced SRE engineers managing large-scale systems including multi-TB Postgres, Kafka, Flink, and Redis
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Gorgias Inc.
Gorgias Inc. provides a helpdesk platform for e-commerce merchants. The cloud software centralizes customer support tickets from email, chat, social media, and voice into one dashboard. Automation rules, macros, and integrations with Shopify, Magento, and BigCommerce enable teams to resolve inquiries faster. Features include order editing, refunds, and revenue reporting tied to support interactions. Founded in 2015, the company serves over 12,000 online stores worldwide from offices in San Francisco, New York, Paris, and remote locations.
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