Gorgias Inc.

About Gorgias Inc.

Gorgias Inc. provides a helpdesk platform for e-commerce merchants. The cloud software centralizes customer support tickets from email, chat, social media, and voice into one dashboard. Automation rules, macros, and integrations with Shopify, Magento, and BigCommerce enable teams to resolve inquiries faster. Features include order editing, refunds, and revenue reporting tied to support interactions. Founded in 2015, the company serves over 12,000 online stores worldwide from offices in San Francisco, New York, Paris, and remote locations.