Staff Software Engineer

Magical, Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• As a Staff Software Engineer at Magical, Inc., you will shape the technical direction of the company’s AI agent systems, driving product delivery, elevating engineering standards, mentoring peers, and staying hands-on with code to automate complex healthcare workflows.
• Day to day, you will set technical direction for core agent systems including automation building, runtime reliability, evaluations, and observability; lead ambiguous backend and full-stack projects that advance the product; improve engineering practices through better architecture, faster feedback loops, stronger code reviews, and clear standards; and mentor teammates via pairing sessions, code reviews, and modeling strong engineering practices.
• Magical is an agentic automation platform revolutionizing healthcare with AI, backed by Greylock, Coatue, and Lightspeed with $41M raised, focused on scaling top healthcare experts across workflows to improve accuracy, efficiency, and compassion in operations by automating repetitive tasks like prior authorizations and medical coding.
• In this role, you will learn to transform messy customer inputs into robust automations, gain deep expertise in healthcare workflow automation, influence technical strategy at a high-growth AI startup, and advance your leadership and systems design impact while working on production-grade AI agent systems at scale.

🎯 Requirements

• 8+ years of software development experience
• Experience leading complex backend or platform projects with real production impact
• Ability to turn ambiguous product goals into clear, executable technical direction
• Strong systems design instincts in distributed systems, databases, APIs, queues, asynchronous workflows, and observability
• Experience integrating AI tools into workflows and experimenting with unconventional solutions
• Experience elevating engineers while staying close to the code
• High agency, strong ownership, and ability to prioritize what matters

🏖️ Benefits

• Hybrid role based in San Francisco office
• Opportunity to work on production-ready AI agents transforming healthcare workflows
• Backed by top-tier investors (Greylock, Coatue, Lightspeed) with $41M raised
• Chance to automate high-stakes healthcare processes like prior authorizations and medical coding
• Impact on scaling top healthcare experts across workflows to improve patient care

Skills & Technologies

Senior

Hybrid

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Magical, Inc.

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About Magical, Inc.

Magical provides agentic AI employees designed to fully automate complex clinical, administrative, and financial workflows for healthcare providers and payers. Their AI solutions offer complete visibility into actions, costs, and outcomes, streamlining operations from pilot to production. With impressive accuracy rates, such as 97% for A/R Follow-up agents and 99% for Pharmacy Ops agents, and rapid deployment times averaging two weeks for many core functions, Magical empowers organizations to optimize efficiency and reduce operational burdens.

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