Staff Software Engineer, Order Management

Stitch Fix, Inc.

Job Overview

Location

Remote, USA

Job Type

Full-time

Full Job Description

📋 Description

• As a Staff Software Engineer in Order Management at Stitch Fix, you will provide technical leadership for the systems powering checkout, order lifecycle, fulfillment orchestration, and third-party integrations, ensuring reliability and scalability under real-world conditions like peak traffic and partner outages.
• You will design and build resilient distributed systems, lead technical decisions, guide incident response, establish architectural patterns for integrations, and drive domain-wide initiatives from problem framing through production rollout and long-term hardening.
• You will partner with Product Managers, Engineering Managers, and senior engineers across teams to define technical strategy, ensure operational excellence, and uphold standards for testing, release safety, on-call readiness, and SLIs/SLOs.
• You will mentor and coach engineers, produce technical designs and RFCs, influence roadmap planning, and raise the bar for system design, operational thinking, and technical decision-making across the organization.

🎯 Requirements

• 8+ years of experience building and operating large-scale backend or distributed systems
• Strong software engineering experience across one or more modern programming languages (e.g., Golang, Ruby on Rails)
• Experience with relational databases such as PostgreSQL, including data modeling, transactional semantics, performance tuning, and operational concerns
• Hands-on experience with cloud-hosted systems (AWS, GCP, Azure) and ability to reason about capacity, failure scenarios, and operational behavior
• Proven ability to design and operate business-critical, stateful systems with high availability and strict correctness requirements

🏖️ Benefits

• Competitive salary range of $130,900–$218,000 USD for US-based employees
• Annual bonus eligibility and new hire/ongoing restricted stock unit grants based on performance
• Comprehensive compensation package including medical, dental, vision, and other health and wellness benefits
• Opportunity to work with a diverse, innovative team focused on integrity, innovation, and trust
• Culture that values equity, sustainability, growth mindset, and solving problems through collaborative, creative thinking

Skills & Technologies

Ruby

Express

Rails

PostgreSQL

Senior

Remote

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Stitch Fix, Inc.

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About Stitch Fix, Inc.

Stitch Fix, Inc. is an online personal styling service that combines data science with human expertise to select and ship apparel, shoes, and accessories to clients. Founded in 2011 and headquartered in San Francisco, the company operates primarily in the United States and United Kingdom. Customers complete style profiles, pay a styling fee, and receive curated boxes they can keep or return. Stitch Fix went public in 2017 and trades on the Nasdaq under SFIX. The business model integrates proprietary algorithms with stylists to forecast demand, manage inventory, and personalize merchandise for individual clients.

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