Job Overview
Location
Bengaluru, Karnataka, India, APAC
Job Type
Full-time
Category
Writing
Date Posted
March 24, 2026
Full Job Description
đź“‹ Description
- • As a Staff Technical Writer at Fivetran, you will play a pivotal role in making data access as simple and reliable as electricity by creating and maintaining world-class technical documentation that empowers customers to successfully use Fivetran’s data integration platform. Your work directly impacts customer success, product adoption, and the overall user experience by ensuring that complex database and data warehouse concepts are communicated with clarity, accuracy, and consistency.
- • You will create and maintain clear, accurate product documentation and release notes; review and refine customer-facing content including error messages and UI text; use a docs-as-code approach to collaborate with engineers, product managers, and cross-functional contributors; improve existing documentation for technical accuracy, clarity, and consistency; collaborate with a global writing team to define and evolve documentation standards, style, and terminology; partner with engineers and subject matter experts to deliver best-in-class technical documentation; contribute to style guides, templates, and shared resources that elevate content quality across the organization; and act as a writing resource for other teams to improve content quality company-wide.
- • Fivetran’s Technical Communications Team is a globally distributed, collaborative group that owns technical documentation and in-product text, working closely with Product, Engineering, Design, and Support teams to produce documentation that receives rave reviews from customers and is considered a core part of the product. The team values precision, clarity, and user-centricity, and operates within a culture that emphasizes innovation, inclusivity, and continuous improvement.
- • In this role, you will deepen your expertise in enterprise database documentation, refine your leadership in technical communication practices, influence documentation standards across a fast-growing SaaS company, and gain hands-on experience with docs-as-code workflows, automation, and AI-assisted content delivery—positioning you as a trusted authority in technical writing for data infrastructure products.
🎯 Requirements
- • Extensive expertise in database documentation: 8+ years documenting databases or cloud applications for a US-centric audience, with strong knowledge of SQL queries, schemas, tables, permissions, and procedures.
- • Deep technical knowledge: Experience with complex database and data warehouse technologies, cloud platforms (AWS, Azure, GCP), data pipelines (ETL/ELT), and replication techniques.
- • Exceptional communication skills: Proven ability to craft clear, concise, and accurate documentation; strong technical editing abilities; impeccable grammar; and consistent application of style guides.
- • Documentation leadership: Expertise in content planning, creation, and review processes, with a track record of implementing best practices that elevate documentation quality.
- • Project management: Experience leading small to medium-sized documentation projects, mentoring writers, and balancing multiple initiatives in cross-functional environments.
- • Collaboration and customer focus: Strong history of working with engineers, writers, and globally distributed teams, translating customer needs into improved documentation that drives customer success.
🏖️ Benefits
- • 100% employer-paid medical insurance
- • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- • RSU stock grants
- • Professional development and training opportunities
- • Company virtual happy hours, free food, and fun team-building activities
- • Monthly cell phone stipend
- • Access to an innovative mental health support platform offering personalized care in therapy, coaching, and self-guided mindfulness exercises for employees and dependents
Skills & Technologies
PostgreSQL
AWS
Azure
GCP
GitHub
Senior
Remote
About Fivetran Inc.
Fivetran Inc. provides automated data integration software that replicates application, database, and event data into cloud data warehouses. It manages schema drift, incremental updates, and normalization, enabling analysts to query live data without engineering overhead. The company serves enterprises needing reliable, governed data pipelines across systems like Salesforce, MySQL, and Snowflake. Founded in 2012, it is headquartered in Oakland, California, with global offices, and operates on a subscription revenue model.
Get more remote jobs like this
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
