
Job Overview
Location
Work from Home - US
Job Type
Full-time
Category
Software Engineering
Date Posted
April 21, 2026
Full Job Description
đź“‹ Description
- • Join Vonage as a Strategic Solution Architect to drive technical leadership and consultative value generation for Network Powered Solutions (NWPS), ensuring complex customer solutions are value-driven, technically sound, commercially viable, repeatable, and scalable.
- • Day to day, you will act as the technical authority for overlay-led opportunities from qualification through close, lead customer discussions to understand challenges and define architectures, translate business requirements into executable solution designs, partner with Sales Overlay Leads to support solution-led selling and value articulation, participate in customer workshops and executive briefings, help frame technical capabilities into business outcomes and ROI narratives, define and maintain reference architectures and deployment blueprints, identify technical and integration risks early in the sales cycle, partner with Product, Engineering, and Customer Success to validate feasibility and delivery readiness, and serve as the technical bridge between Sales, Product, Engineering, Security, Legal, and Operations while providing field feedback into product roadmap and enablement initiatives.
- • You will be part of Vonage, a global cloud communications leader empowering brands like Airbnb, Viber, WhatsApp, and Snapchat to accelerate digital transformation through programmable unified communications, contact center solutions, and communications APIs in the $10B+ communications API market.
- • In this role, you will deepen your expertise in enterprise-grade solution architecture, strengthen your ability to translate technical concepts into executive-level business language, gain experience in overlay sales support and strategic solution scaling, enhance your skills in risk management and cross-functional collaboration, and contribute to productizing custom solutions for repeatable revenue while working in a matrixed, global organization at the forefront of cloud communications innovation.
Skills & Technologies
About Vonage Holdings Corp.
Vonage Holdings Corp. provides cloud communications services to businesses and consumers worldwide. Its unified communications platform offers voice, messaging, video, and data APIs, enabling developers and enterprises to embed programmable communications into applications. The company serves small businesses to large enterprises through cloud-based VoIP, contact center solutions, and communications APIs. Vonage was acquired by Ericsson in 2022 and continues to operate as a standalone subsidiary headquartered in Holmdel, New Jersey.
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