Kota Technologies Limited logo

Strategy & Operations Manager

Job Overview

Location

London

Job Type

Full-time

Category

Software Engineering

Date Posted

May 22, 2026

Full Job Description

📋 Description

  • Lead strategic initiatives to accelerate business growth and enhance operational efficiency, with a focus on customer experience and geographic expansion.
  • Own and drive day-to-day operational initiatives to improve performance across functional teams and strengthen core business-as-usual (BAU) processes.
  • Build and maintain competitive intelligence capabilities to deepen market understanding and inform the development of industry-leading solutions that address customer pain points.
  • Establish and strengthen data foundations by leading projects that improve information capabilities and enable a company-wide data-driven decision-making culture.
  • Prepare and deliver clear, concise cross-functional updates to stakeholders, including project progress reports, risk assessments, and opportunity analyses.
  • Respond to ad-hoc requests across all business functions, conducting deep-dive analyses and resolving complex operational issues as they arise.
  • Collaborate closely with executive leadership and cross-functional teams to align strategic priorities and execute on key business objectives.
  • Operate in a fast-paced, ambiguous startup environment where no playbook exists — proactively identifying problems and building solutions from scratch.
  • Contribute to the scaling of Kota’s global footprint by coordinating key elements of international expansion efforts.
  • Act as a trusted generalist with broad exposure to all areas of the business, gaining deep operational knowledge and influencing outcomes across departments.
  • Champion a customer-first mindset by ensuring every initiative directly improves outcomes for Kota’s customers and partners.
  • Maintain high standards of communication, delivering clear written and verbal updates to stakeholders at all levels of the organization.
  • Embody the company’s values by owning outcomes, raising the bar on performance, and consistently choosing integrity and impact over convenience.

🎯 Requirements

  • 5+ years of experience in fast-growing startups or top-tier consulting firms or equivalent
  • Outstanding analytical skills across tools, with SQL experience preferred
  • Ability to switch contexts quickly and operate across multiple complex topics simultaneously
  • Bias for action — preference for driving initiatives to completion and delivering tangible results
  • Customer-first mindset with a focus on improving customer outcomes
  • Clear written and verbal communication skills, with ability to engage stakeholders at all levels

🏖️ Benefits

  • Opportunity to be Kota’s first Strategy hire with direct exposure to senior leadership and founders
  • Accelerated learning and career growth within a high-growth, investor-backed startup
  • Work alongside experienced executives from Workday, Remote, Personio, and OpenAI
  • Influence the development of industry-leading benefits technology used by tens of thousands of employees across Europe

Skills & Technologies

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About Kota Technologies Limited

Kota Technologies Limited offers a platform designed to streamline employee benefits, including health insurance, pensions, life assurance, and flexible benefits. Kota's products integrate with HRIS and payroll systems like Payfit to automate benefits administration, aiming to reduce errors and improve employee engagement. They target people and finance teams, offering solutions for auto-enrollment and benefits management. Kota aims to solve the administrative burdens associated with fragmented benefits providers. They work with companies like Tines, Carwow, and Unmind.

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