Student Qualifying Representative

TCS Education System

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• The Chicago School educates the next generation of change-makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities.
• We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact-focused education has made us a leading nonprofit university for over 45 years.
• As an employee at The Chicago School, you can become a member of an inclusive community committed to excellence.
• At The Chicago School, we celebrate individuals of all backgrounds and identities for who they are and what they can contribute.
• We take pride in hiring and retaining the most dynamic, talented, and passionate professionals who will help us continue to innovate for decades to come.
• The Student Qualifying Representative is responsible for advancing the University’s growth efforts at The Chicago School.
• The Representative is expected to make initial contact with prospective students who are seeking information about the program and the university, ensure that the prospective student meets established qualifications, and transfer the prospective student to the appropriate Admissions Representatives.
• This is a remote position. Limited local and regional travel may be required.
• Engage with prospective students through outbound calling, completing calls in accordance with established scripts and policies.
• Respond to all new student inquiries quickly and by maintaining consistent communication with the prospect.
• Engage with prospective students through the web chat platform.
• Qualify prospective students and successfully transfer them to an Admissions Representative.
• Maintain records and effective communication, including but not limited to maintaining the Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.
• Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.
• Maintain communication with all admissions staff and or other departments within the university.
• Perform other duties as assigned.

🎯 Requirements

• A Bachelor’s degree from an accredited college or university.
• Effective communication and listening skills.
• The ability to learn and work within admissions databases and CRM tools.
• The ability to work evenings and weekends.

🏖️ Benefits

• Competitive base compensation of $22.00-$24.00.
• Generous paid time-off.
• Medical and dental insurance coverage.
• Life and disability insurance.
• Retirement plan with employer contribution.
• Multiple flexible spending accounts.
• Tuition reimbursement.

📍 Location

• Remote.

Skills & Technologies

Remote

Degree Required

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TCS Education System

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About TCS Education System

TCS Education System is a nonprofit organization founded in 2009 that provides shared services, governance and operational support to a network of specialized colleges and universities across the United States. It enables member institutions to maintain academic independence while leveraging centralized administrative, financial, technology and compliance resources. The system serves diverse fields including psychology, health sciences, law, business, education and creative arts, aiming to expand access to quality higher education, improve student outcomes and foster institutional sustainability through collaboration and shared expertise.

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