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BlueCross BlueShield of Tennessee logo

Supervisor, Clinical Quallity Assurance

Job Overview

Location

USA, TN, Chattanooga, Remote

Job Type

Full-time

Category

Other

Date Posted

May 27, 2026

Full Job Description

đź“‹ Description

  • • Lead a statewide team of nurses in conducting clinical quality assurance reviews of medical records across all lines of business.
  • • Oversee EPSDT reviews for Medicaid members and comprehensive medical record reviews for newly credentialed providers through office site visits.
  • • Direct the annual HEDIS project by coordinating hybrid medical record reviews and supplemental data analysis to meet organizational performance targets.
  • • Ensure corporate compliance with accreditation and regulatory standards by maintaining and disseminating documentation, reports, procedures, and methodologies related to quality assurance.
  • • Run database queries and apply analytical logic to evaluate complex clinical data, performance measures, and compliance gaps.
  • • Partner with provider offices to improve clinical documentation, enhance patient education, and close care gaps that impact member outcomes.
  • • Stay current with evolving accreditation, regulatory, and industry standards, and implement necessary adjustments to team processes and workflows.
  • • Foster a culture of continuous improvement by mentoring team members, building clinical capability, and promoting accountability for project outcomes and data integrity.
  • • Leverage AI-enabled tools responsibly, guided by established workflows and policies, to support and enhance daily quality assurance tasks.
  • • Collaborate cross-functionally with internal teams to ensure members receive the highest standard of care and service aligned with organizational goals.
  • • Manage competing priorities effectively while delivering measurable results that advance clinical quality and operational efficiency.
  • • Demonstrate strong leadership through clear communication, teaching, and influence to drive team performance and organizational success.
  • • Maintain active oversight of team productivity, compliance adherence, and project timelines to ensure timely and accurate reporting.
  • • Support the organization’s commitment to innovation by adapting to evolving roles, processes, and technology in clinical quality assurance.

🎯 Requirements

  • • Registered Nurse (RN) with active license in Tennessee or a Nurse Licensure Compact state
  • • 5 years of clinical nursing experience
  • • 2 years of supervisory experience
  • • 2 years of project management experience with demonstrated successes
  • • Bachelor’s degree in a health-related discipline (e.g., Nursing, Dietetics, Exercise Science, Counseling, Social Work, or Health Education)
  • • Certification as a Professional in Healthcare Quality, HIAA, or equivalent

🏖️ Benefits

  • • Remote work flexibility with preference given to candidates in Tennessee or contiguous counties
  • • Opportunity to lead impactful clinical quality initiatives that improve member care statewide
  • • Use of AI-enabled tools to enhance efficiency and transform quality assurance workflows
  • • Culture that encourages innovation, continuous improvement, and professional growth

Skills & Technologies

Remote
Degree Required

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BlueCross BlueShield of Tennessee logo
BlueCross BlueShield of Tennessee
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About BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee is the largest health-benefit plan company headquartered in the state, providing medical, dental, vision, and Medicare Advantage coverage to individuals, employers, and government programs. Founded in 1945 as a nonprofit mutual insurance company, it administers benefits for more than 3 million members through statewide provider networks, care-management programs, and digital health services. The company also engages in community health initiatives, preventive-care outreach, and value-based reimbursement models to improve outcomes and manage costs across Tennessee.

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