Job Overview
Location
Remote - United States
Job Type
Full-time
Category
DevOps
Date Posted
May 19, 2026
Full Job Description
đź“‹ Description
- • Design, document, and implement operational systems and processes for GovWorx’s mission-critical SaaS platforms including CommsCoach, BluAssist, and MedAssist, ensuring alignment with company architecture and industry best practices.
- • Develop and maintain Infrastructure as Code (IaC) using Terraform, CloudFormation, or CDK to provision, configure, and manage cloud infrastructure across AWS and GovCloud environments.
- • Automate software delivery pipelines to build, test, and deploy artifacts reliably and securely, reducing manual intervention and improving release velocity.
- • Create and manage monitoring, alerting, and incident response systems to ensure high availability and rapid resolution of issues affecting public safety agencies.
- • Collaborate with support and customer success teams to triage production issues, provide technical insights, and ensure seamless customer experiences for 911 centers, law enforcement, and fire/EMS departments.
- • Produce detailed operational diagrams, runbooks, and documentation to standardize processes and enable knowledge sharing across the operations team and broader organization.
- • Provide consistent performance updates and operational metrics to senior management and the Executive Leadership Team to inform strategic decision-making.
- • Ensure all systems and processes comply with regulatory and security requirements, including FBI fingerprint and multi-state background checks.
- • Optimize system reliability and performance by applying containerization practices, with Kubernetes experience being a valuable asset.
- • Manage and maintain relational databases such as MySQL and PostgreSQL, and leverage alternative datastores like OpenSearch and Redshift to support data-driven platform features.
- • Apply deep understanding of web development frameworks and architectures to evaluate system dependencies, scalability challenges, and integration points across SaaS applications.
- • Proactively identify opportunities to improve operational efficiency, reduce technical debt, and enhance system resilience in a remote, cross-functional environment.
- • Work independently with minimal supervision while maintaining strong communication habits and accountability in a distributed team structure.
- • Stay current with evolving cloud technologies, security standards, and operational methodologies to ensure GovWorx’s infrastructure exceeds industry benchmarks for SaaS systems serving public safety.
🎯 Requirements
- • U.S. Citizenship required
- • Bachelor’s degree in Information Technology, Computer Science, or a related field
- • Minimum of 5 years of experience as an individual contributor in DevOps/Cloud Operations within SaaS or technology-driven organizations
- • Experience writing Infrastructure as Code using Terraform, CloudFormation, CDK, or similar tools
- • Experience with relational databases (MySQL, PostgreSQL) and alternative datastores (OpenSearch, Redshift)
- • Strong understanding of Amazon Web Services (AWS), with experience in GovCloud preferred
🏖️ Benefits
- • Remote-friendly work environment with full-time, U.S.-based position
- • Opportunity to directly impact public safety through mission-critical technology solutions
- • Collaborative culture focused on innovation and accountability
- • Support for professional growth in secure, compliance-sensitive environments
Skills & Technologies
PostgreSQL
MySQL
AWS
Kubernetes
Terraform
Remote
Degree Required
About GovWorx, Inc.
GovWorx is a SaaS company that helps local and state government agencies in the United States manage and automate grants, permitting, licensing, and compliance workflows through a cloud-based platform. It provides configurable modules for application intake, document management, review tracking, reporting, and audit trails, reducing paper and manual processes. Founded in 2016 and headquartered in Raleigh, North Carolina, the company serves municipalities, counties, special districts, and state departments seeking to modernize administrative operations and improve transparency.
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