Job Overview
Location
US - Remote
Job Type
Full-time
Category
DevOps
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Review auto insurance claims to determine policy status, coverage eligibility, and claims validity in a high-volume environment
- • Conduct thorough searches across internal systems to verify whether policies are active or inactive
- • Issue denial decisions when claims are determined to be ineligible under policy terms
- • Identify potential fraud or subrogation opportunities and collaborate with assigned representatives to achieve optimal outcomes
- • Recognize and assess vehicle body parts and other potential property damage to evaluate claim accuracy
- • Apply intermediate knowledge of company-written insurance policies, industry standards, and internal organizational structures
- • Handle investigations across all aspects of auto claims including coverage verification, damage assessment, and subrogation determination
- • Exercise discretion and independence within established guidelines and increased levels of authority
- • Demonstrate sound judgment while managing multiple claims simultaneously under time-sensitive conditions
- • Utilize strong verbal and written communication skills to interact with internal teams and ensure accurate documentation
- • Adapt quickly to dynamic processes and evolving claim scenarios while maintaining compliance with company protocols
- • Deliver customer service by identifying and addressing customer needs within the boundaries of policy guidelines
- • Work in a structured, guideline-driven environment requiring precision, consistency, and attention to detail
- • Operate remotely with a dedicated, private workspace free from distractions and reliable internet connectivity (minimum 50 MB download / 5 MB upload)
- • Utilize company-provided technology including laptop, monitors, headset, keyboard, and mouse
- • Receive monthly connectivity reimbursement to offset home internet costs
- • Follow all company policies regarding non-discrimination, equal opportunity employment, and compliance with federal and local regulations including FMLA and Fair Chance Ordinances
🎯 Requirements
- • Experience or training in auto insurance claims review
- • Ability to interpret insurance policy language and determine coverage eligibility
- • Strong attention to detail and accuracy in high-volume claim processing
- • Proficiency in multitasking and managing multiple claims under pressure
- • Sound judgment and ability to make independent decisions within established guidelines
- • Reliable internet connection with minimum speeds of 50 MB download and 5 MB upload
🏖️ Benefits
- • Company-provided laptop, monitors, headset, keyboard, and mouse
- • Monthly connectivity reimbursement for home internet costs
- • Competitive hourly wage ranging from $20.77 to $32.67 based on experience and qualifications
- • Access to comprehensive benefits as a member of The Allstate Corporation
Skills & Technologies
About The Allstate Corporation
The Allstate Corporation is a publicly traded insurance holding company headquartered in Northfield Township, Illinois. Through subsidiaries, it offers personal property, casualty, life, and health insurance, roadside assistance, and financial services across the United States and Canada. Founded in 1931 as part of Sears, Roebuck and Co., it became independent in 1993 and now serves approximately 16 million households. Allstate distributes products via exclusive agents, independent agencies, direct-to-consumer channels, and online platforms, underwriting risks through brands such as Allstate, Encompass, and Esurance, while also investing in technology-driven ventures like Arity and Allstate Identity Protection.
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