Job Overview
Location
Indiana, USA
Job Type
Full-time
Category
HR & Recruiting
Date Posted
February 26, 2026
Full Job Description
đź“‹ Description
- • Decagon is at the forefront of revolutionizing customer experiences through its leading conversational AI platform. We empower brands to deliver unparalleled, concierge-level interactions across all channels, transforming support from a chore into a relationship-building opportunity. Our innovative technology is trusted by industry giants such as Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas, enabling them to deploy sophisticated AI agents that foster personalized and deeply satisfying customer engagements. We are building a future where customer service is no longer defined by frustrating support tickets and lengthy hold times, but by swift resolutions, richer conversations, and enduring customer loyalty. Our vision is shared and supported by world-class investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, who believe in our mission to redefine the customer journey.
- • As a company, we operate with a strong commitment to excellence and velocity, fostering a collaborative in-office environment. Our core values – Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle – are the bedrock of our culture, guiding our actions, decisions, and growth as a team. We are a fast-paced, ambitious organization looking for individuals who are driven, innovative, and eager to contribute to our success.
- • The Talent team at Decagon is a strategic partner to company leadership, playing a pivotal role in shaping organizational design, defining standards of excellence, and attracting the exceptional individuals who will drive our future growth. We are Gen AI-native, constantly exploring and implementing cutting-edge approaches to talent acquisition and management. Our team operates with agility, tackling complex challenges and making significant contributions to building a truly world-class organization. We are not just hiring; we are architecting the future of Decagon by bringing in the best minds.
- • In this crucial role as a Talent Associate, you will be instrumental in helping the Talent team achieve ambitious hiring goals. You will be a key player in delivering exceptional candidate experiences and supporting high-impact recruiting operations. This position is an outstanding opportunity for early-career recruiting professionals or individuals seeking to transition into a dynamic career in talent acquisition. You will gain invaluable hands-on experience across the entire recruiting lifecycle, working closely with a fast-moving, high-caliber team that is dedicated to building Decagon into an industry leader.
- • Your responsibilities will encompass a wide range of critical recruiting functions. You will meticulously coordinate interviews, ensuring seamless scheduling and managing all onsite logistics with precision and unwavering care. A core aspect of your role will be to champion a white-glove candidate experience, nurturing a positive and professional interaction from the very first point of contact through to the final offer and acceptance.
- • Furthermore, you will take proactive ownership of various talent-related projects, identifying opportunities for improvement and driving process enhancements to optimize our recruiting workflows. Your commitment to operational excellence will be key as you work to streamline and refine our recruiting processes, making them more efficient and effective. You will also contribute significantly to top-of-funnel efforts, actively engaging in sourcing activities, meticulously reviewing applications, and conducting initial outreach to potential candidates.
- • This role demands a proactive, organized, and detail-oriented individual who thrives in a dynamic environment. You will be an integral part of a team that values speed, innovation, and a relentless pursuit of excellence. By joining Decagon, you will not only contribute to our immediate hiring needs but also play a vital role in shaping the future talent landscape of a rapidly growing, category-defining company. You will be empowered to make a real impact and grow your career in a supportive and challenging environment.
🎯 Requirements
- • Bachelor's degree required (any field)
- • 2+ years of experience in recruiting or another fast-paced, people-focused role (e.g., HR, operations, customer success)
- • Proven ability to work on competitive or high-performing teams
- • Demonstrated comfort navigating ambiguity and a strong desire to build processes and programs from scratch
- • Hardworking, driven, and eager to grow your career within a Talent function
- • Sharp eye for talent with an instinct for identifying exceptional candidates
🏖️ Benefits
- • Competitive compensation package
- • Comprehensive pension plan
- • Medical, dental, and vision benefits
- • Daily catered lunches, dinners, and snacks provided in the office
- • Opportunity to work with a fast-moving, high-caliber team in a category-defining company
- • Significant hands-on experience across the full recruiting lifecycle
- • Chance to contribute to building a world-class organization and shape its future talent
Skills & Technologies
Junior
Remote
Degree Required
About Decagon
Decagon is an agricultural technology company focused on developing advanced solutions to improve crop yields and sustainability. They specialize in creating controlled environment agriculture (CEA) systems, including advanced greenhouses equipped with proprietary hardware and software. These systems optimize growing conditions such as light, temperature, humidity, and nutrient delivery, enabling year-round production of high-quality produce. Decagon's technology aims to reduce water usage, minimize pesticide reliance, and shorten supply chains, contributing to a more resilient and efficient global food system. Their approach combines biological expertise with cutting-edge engineering to address the challenges of modern farming.
