Talent Ops Lead

Octopus Energy Ltd.

Job Overview

Location

London (GB)

Job Type

Full-time

Full Job Description

📋 Description

• Lead the design, implementation, and continuous improvement of global talent operations processes to ensure a seamless, fast, and human candidate experience across all regions.
• Own the integrity and utility of talent systems, data pipelines, and reporting tools that directly inform hiring decisions and measure recruitment effectiveness.
• Partner closely with recruiters, hiring managers, and global HR teams to identify friction points in the hiring journey and implement scalable solutions that reduce administrative burden and increase efficiency.
• Develop and maintain dashboards and metrics that track key talent acquisition KPIs, providing actionable insights to optimize hiring velocity and candidate satisfaction.
• Ensure all talent operations workflows align with Octopus Energy’s values, reinforcing candidate love through consistent, transparent, and responsive interactions at every touchpoint.
• Collaborate with IT and third-party vendors to enhance ATS functionality, automate repetitive tasks, and integrate tools that support a unified global hiring experience.
• Monitor and refine onboarding data flows to ensure smooth transitions from offer acceptance to first day, contributing to improved new hire retention and engagement.
• Act as the primary point of contact for talent technology issues, troubleshooting system errors, coordinating updates, and training users to maximize adoption and accuracy.
• Proactively identify opportunities to standardize processes across international markets while respecting local labor regulations and cultural nuances.
• Conduct regular audits of hiring data to ensure compliance, eliminate bias, and improve the quality of insights used to guide talent strategy.
• Support the scaling of Octopus’s global hiring engine by documenting best practices, creating SOPs, and mentoring junior talent operations staff as the team grows.
• Translate recruiter and hiring manager feedback into system improvements, ensuring that tools and processes are not just functional but genuinely loved by users.
• Champion a data-driven culture within Talent by making complex metrics accessible, understandable, and actionable for non-technical stakeholders.
• Work cross-functionally with People Analytics, Diversity & Inclusion, and Employer Branding teams to align talent operations with broader organizational goals.
• Maintain a deep understanding of global hiring trends and emerging technologies to continuously evolve Octopus’s talent operations strategy.

🎯 Requirements

• Proven experience in talent operations, recruitment operations, or HR systems management within a fast-growing global organization
• Strong proficiency in ATS platforms (e.g., Greenhouse, Lever, Workday) and HRIS systems
• Demonstrated ability to design and maintain data-driven reporting and dashboards for talent metrics
• Experience automating recruitment workflows and improving process efficiency through technology
• Excellent stakeholder management skills with the ability to influence recruiters, hiring managers, and technical teams
• Deep understanding of global hiring compliance and data privacy regulations

🏖️ Benefits

• 12-month fixed-term contract with opportunity for extension based on performance and business needs
• Flexible working hours and hybrid work model with office presence in London
• Access to Octopus Energy’s internal learning and development programs
• Employee discount on energy bills and green energy products

Skills & Technologies

Senior

Onsite

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Octopus Energy Ltd.

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About Octopus Energy Ltd.

Octopus Energy Ltd. is a UK-based renewable energy company that supplies electricity and gas to residential and business customers. It develops proprietary green technology platforms for smart grids, electric vehicle charging, and heat pumps. Operating in multiple countries, it leverages advanced data analytics and automation to balance renewable generation and demand, aiming to accelerate the global transition to sustainable energy while maintaining competitive tariffs and high customer satisfaction.

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