Job Overview
Location
Chicago, IL
Job Type
Full-time
Category
Software Engineering
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Lead the design, development, and scaling of data pipelines that ingest, transform, and deliver real-time and batch data from digital signage systems, point-of-sale integrations, and customer interaction platforms across 50+ global markets.
- • Architect and maintain a robust data infrastructure using proprietary content management systems and hardware telemetry to support personalized customer experiences for global brands like McDonald’s.
- • Collaborate with product, engineering, and analytics teams to define data requirements, ensure data quality, and enable self-service analytics for non-technical stakeholders.
- • Optimize data workflows to handle high-volume, low-latency streams from thousands of in-store digital displays and drive-thru ordering terminals worldwide.
- • Implement and enforce data governance standards, including schema validation, lineage tracking, and access controls across cloud and on-premises environments.
- • Mentor and guide a team of data engineers and analysts, fostering best practices in code review, testing, deployment, and documentation.
- • Integrate third-party data sources such as CRM systems, loyalty programs, and inventory platforms to enrich customer behavior datasets used for dynamic content personalization.
- • Deploy and monitor ETL/ELT pipelines using modern tools (e.g., Airflow, dbt, Kafka) and ensure system reliability through alerting, logging, and automated recovery processes.
- • Work closely with hardware engineering teams to extract and standardize device-level metrics (e.g., uptime, thermal performance, screen engagement rates) into usable data models.
- • Translate business objectives into technical data solutions that directly impact customer engagement KPIs, such as order accuracy, upsell conversion, and dwell time.
- • Participate in cross-functional sprint planning, backlog grooming, and incident retrospectives to align data engineering efforts with product roadmaps and customer experience goals.
- • Maintain documentation for data schemas, pipeline dependencies, and operational runbooks to ensure knowledge continuity and onboarding efficiency.
- • Stay current with emerging data engineering trends and evaluate new technologies that improve scalability, cost-efficiency, or real-time processing capabilities.
- • Support global compliance initiatives by ensuring data handling practices meet regional regulations (e.g., GDPR, CCPA) across international deployments.
- • Partner with customer success teams to diagnose data-related issues reported by brand partners and deliver timely, actionable insights to resolve operational gaps.
🎯 Requirements
- • 5+ years of experience in data engineering with proven track record building scalable data pipelines for high-volume, real-time systems
- • Expertise in cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code tools (Terraform, CloudFormation)
- • Proficiency in SQL and Python, with experience using orchestration tools like Apache Airflow or Prefect
- • Experience working with IoT or hardware telemetry data from physical devices in retail or QSR environments
- • Strong understanding of data modeling, warehousing, and dimensional design principles
- • Experience leading or mentoring a team of data engineers
🏖️ Benefits
- • Competitive salary and annual performance bonuses
- • Comprehensive health, dental, and vision insurance
- • Generous paid time off and flexible work arrangements
- • Professional development stipend for courses, certifications, and conferences
Skills & Technologies
About Coates Group Limited
Coates Group Limited is an Australian company specializing in digital signage, menu boards, and retail technology solutions for the quick-service restaurant and convenience store sectors. Founded in 1964, the company designs, manufactures, and deploys integrated hardware and software systems, including outdoor digital displays, kiosks, and mobile ordering platforms. It serves global brands such as McDonald's, BP, and Shell, offering services from concept development and content management to installation and ongoing support. Coates Group operates across Asia-Pacific, North America, and Europe, focusing on enhancing customer engagement and operational efficiency through scalable, data-driven retail technologies.
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