Technical Account Manager

Mango Technologies, Inc.

Job Overview

Location

Philippines

Job Type

Full-time

Full Job Description

📋 Description

• The Technical Account Manager role at ClickUp supports customers as a trusted partner and problem-solver, blending relationship management with technical understanding of the ClickUp platform to drive adoption, value realization, and long-term growth.
• Day to day, the TAM manages a defined book of business, owns onboarding and implementation for assigned customers, monitors account health, executes adoption plays, runs recurring account meetings, and uses AI tools to accelerate workflow analysis, documentation, and customer follow-through while maintaining judgment and accuracy.
• ClickUp is an AI-native company building the future of work through a converged AI workspace that unifies tasks, docs, chat, calendar, and enterprise search, where every team member is expected to leverage AI daily and AI fluency is evaluated in hiring.
• The TAM can learn to apply AI as a daily multiplier in execution, develop consultative discovery skills, strengthen project and account management abilities, gain expertise in ClickUp’s platform and automation logic, and drive measurable business outcomes through customer enablement and expansion initiatives.

🎯 Requirements

• Solid understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality
• Ability to use AI and Agents as a daily multiplier to improve work quality, speed, or consistency in customer-facing tasks
• Strong consultative discovery skills using structured guides to map customer needs into ClickUp solutions
• Project and time management skills to juggle multiple accounts and workstreams with regular check-ins
• Comfort using dashboards and metrics to communicate account health, adoption, and ROI
• Executive presence and strong communication skills with clarity, expectation setting, and follow-through

🏖️ Benefits

• Opportunity to work at an AI-native company redefining the future of work
• Daily use of AI tools as a productivity multiplier in account preparation and customer enablement
• Collaboration with cross-functional teams including Product, Sales, and Services
• Clear paths for growth through structured frameworks, playbooks, and mentorship from senior TAMs
• Ability to drive measurable business outcomes and customer expansion through technical partnership
• Exposure to AI enablement, workflow automation, and innovation adoption at scale

Skills & Technologies

Onsite

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Mango Technologies, Inc.

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About Mango Technologies, Inc.

ClickUp is a San Diego-based productivity platform that unifies tasks, documents, goals, chat, and whiteboards in one cloud workspace. Founded in 2017, the company serves individuals, startups, and large enterprises seeking to replace scattered tools with a single, customizable hub. Its feature set includes hierarchical task management, real-time collaboration, time tracking, reporting dashboards, and hundreds of pre-built templates and integrations. ClickUp targets teams in software development, marketing, and operations that need to plan, execute, and monitor work without switching applications.

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