Technical Account Manager (Mid-Atlantic)

📋 Description

• • As a Technical Account Manager (TAM) at Wiz Inc., you will serve as a trusted technical advisor and strategic partner to enterprise customers, driving adoption, value realization, and expansion of the Wiz cloud security platform throughout the customer lifecycle.
• • Day to day, you will act as the primary technical contact for your book of up to 15 customers, guiding them through deployment, configuration, and operationalization of Wiz; monitoring cloud security threats; staying current on new Wiz features; resolving technical issues via email, Slack, and support tickets; developing customer success plans with measurable goals; tracking adoption and business value realization; reporting progress in executive briefings and QBRs; identifying expansion and renewal opportunities; advocating for customer needs with Product and Engineering teams; managing risks related to satisfaction, churn, and tenant health; and building close relationships with C-level and practitioner stakeholders.
• • You will join a remote-first, hyper-growth cybersecurity company trusted by over 50% of the Fortune 100 to secure over 230 billion files daily, where Wizards from over 20 countries collaborate to protect customer infrastructure and enable secure, fast-moving cloud environments.
• • In this role, you will deepen your expertise in cloud security and CNAPP technologies, develop strategic account management and cross-functional leadership skills, mentor associate TAMs, contribute to scaling Wiz’s TAM motion, and directly impact customer outcomes and revenue growth in a market-leading organization.