Job Overview
Location
United States
Job Type
Full-time
Category
HR & Recruiting
Date Posted
June 19, 2026
Full Job Description
📋 Description
- • As a Technical Account Manager at n8n, you will own the technical success of strategic top-tier customers, ensuring they run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.
- • Day to day, you will act as the dedicated technical point of contact for enterprise accounts, lead technical handoffs from Sales Engineering, assess deployments for risks, manage escalations, coordinate cross-functional responses, and turn customer insights into product improvements through analysis and collaboration with Product and Engineering teams.
- • n8n is a fast-growing, remote-first open workflow orchestration platform backed by top investors, with over 260 team members across Europe and the US, a $5.2bn valuation, and a mission to give technical teams the freedom of code with the speed of no-code.
- • In this role, you will deepen your expertise in enterprise technical account management, influence product direction through customer feedback, build trusted relationships with senior technical stakeholders, and help define what exceptional technical success looks like for high-growth SaaS customers.
🎯 Requirements
- • Strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role
- • Deep understanding of cloud infrastructure, distributed systems, APIs, integrations, and platform operations
- • Proven ability to diagnose performance, reliability, and scalability challenges in production environments
- • Clear technical communication skills to translate complex topics into actionable recommendations for technical and business stakeholders
- • Experience building trust with senior technical stakeholders and aligning internal teams around customer outcomes
- • Background working closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges
- • Hands-on experience with Docker, Kubernetes, self-hosted deployments, cloud environments, and DevOps practices for scalable, reliable production systems
🏖️ Benefits
- • Competitive compensation and equity ownership in n8n
- • Generous time off: 20 vacation days and 8 sick days per year in the US, plus public holidays
- • Comprehensive health benefits including low-premium medical plans, dental, vision, and company-paid disability and life insurance in the US
- • 401(k) retirement plan with 4% employer match
- • Annual €1,000 learning and development stipend for courses, books, events, or coaching
- • $100 monthly stipend to support open-source projects of your choice
- • Unlimited AI budget to explore and use AI tools for productivity and creativity
- • Remote-first work model with team off-sites and a culture of transparency and inclusion
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About n8n GmbH
n8n GmbH provides open-source workflow automation software that enables technical teams to connect applications and APIs without writing extensive code. The Berlin-based company offers a fair-code licensed platform for building, deploying and monitoring integrations, ETL pipelines and business processes. It combines visual node-based editing with JavaScript flexibility, supports hundreds of pre-built integrations, and can be self-hosted or used via cloud. Founded in 2019, n8n serves developers, IT departments and digital agencies seeking cost-effective alternatives to proprietary automation tools.
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