Job Overview
Location
US - TX - Home Office
Job Type
Full-time
Category
DevOps
Date Posted
May 27, 2026
Full Job Description
đź“‹ Description
- • Prepare and assemble bills of materials (BOMs), product configurations, and pricing comparison documents for customer engagements in cloud, infrastructure, networking, and data center domains.
- • Build vendor and technology comparison matrices to assist senior engineers and Field CTOs in evaluating solutions from major OEMs and hyperscalers.
- • Configure, maintain, and reset lab environments used for customer demonstrations, proof-of-concept testing, and internal training.
- • Research vendor announcements, product releases, end-of-life notices, and competitive updates, synthesizing findings into concise summaries for engineering teams.
- • Assemble and format materials for Executive Briefing Centers (EBCs), workshops, and customer assessments, including slide decks, data sheets, and supporting documentation.
- • Maintain engagement trackers, project logs, and internal documentation to support the operational cadence of the domain architecture practice.
- • Support senior engineers with pre-engagement research, including customer environment profiles, installed base data, and relevant case studies or reference architectures.
- • Assist with data gathering, formatting, and quality checks for customer deliverables such as assessment reports, architecture reviews, and TCO analyses.
- • Participate in internal team meetings, vendor briefings, and training sessions to build technical knowledge across cloud platforms, networking, compute, storage, and virtualization.
- • Provide ad hoc support across all domain architecture teams as priorities shift, operating flexibly across technology domains without premature specialization.
- • Shadow senior engineers on customer calls and engagements to observe how technical expertise translates into customer advisory and commercial outcomes.
- • Demonstrate intellectual curiosity by actively seeking new learning opportunities and applying concepts to different situations.
- • Communicate complex technical information effectively and adapt communication style to diverse audiences, including non-technical stakeholders.
- • Apply problem-solving skills to identify issues, propose solutions, and take action without explicit instructions.
- • Maintain a detail-oriented approach to identify and correct errors or inconsistencies in work products.
- • Exercise initiative by identifying opportunities for improvement and taking action independently.
- • Manage time effectively to prioritize tasks and meet deadlines.
- • Exhibit a customer-centric mindset by identifying customer pain points and incorporating feedback into solution design.
- • Utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook) to enhance productivity and execute tasks efficiently.
- • Support consultative sales efforts by identifying customer needs and proposing suitable technology solutions.
- • Travel to SHI, partner, and customer events as required.
🎯 Requirements
- • Completed Bachelor’s Degree in Information Technology, Computer Science, Engineering, Business, or a related field or relevant work experience
- • 0–2 years of professional experience; recent graduates with internships, lab work, or academic projects encouraged to apply
- • Intermediate expertise in protecting systems, networks, and programs from digital attacks, ensuring confidentiality, integrity, and availability of data
- • Intermediate expertise in configuring, maintaining, and troubleshooting servers, storage solutions, and network infrastructure
- • Intermediate understanding of cloud computing technologies including virtualization, IaaS, PaaS, and SaaS
- • Intermediate proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- • Demonstrated interest in enterprise technology through coursework, certifications (e.g., CompTIA, AWS Cloud Practitioner), personal projects, or self-directed learning
🏖️ Benefits
- • Health, wellness, and financial benefits to provide peace of mind for employees and their families
- • Continuous professional growth and leadership opportunities
- • World-class facilities and technology provided for use in offices or at home
- • Medical, vision, dental, 401K, and flexible spending benefits
Skills & Technologies
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About SHI International Corp.
SHI International Corp. is a New Jersey-based corporate IT solutions provider and large-volume software and hardware reseller serving business, government, and education clients worldwide. Founded in 1989, the privately held company supplies desktops, servers, storage, networking gear, cloud subscriptions, and software licensing from Microsoft, Adobe, Dell, HP, Cisco, and others. SHI adds configuration, imaging, asset tagging, deployment, and lifecycle services through integration centers in the U.S. and Europe. Customers rely on its licensing specialists, field engineers, and dedicated account teams for procurement, cost optimization, and ongoing support across hybrid infrastructure, cybersecurity, and modern workplace initiatives.
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