Technical CRM Project Manager (USA)

📋 Description

• • As a Technical Project Manager at Huble, you will be at the forefront of driving the successful development and execution of CRM integration projects, specifically within the HubSpot ecosystem. Huble, recognized as HubSpot’s 2024 global partner of the year, is a leading consultancy dedicated to empowering mid-market and enterprise businesses to accelerate their growth and innovation through strategic CRM implementation and AI integration. This role is pivotal in ensuring our clients achieve their business objectives by building robust solutions around HubSpot's powerful CRM platform.
• • You will be instrumental in managing the entire project lifecycle, from the initial discovery phase through to implementation, user acceptance testing (UAT), comprehensive change management, and intricate system integrations. Your deep involvement will span all critical project stages, ensuring a seamless and effective delivery process.
• • A core responsibility will be the meticulous management of project scope, ensuring that all deliverables align with client expectations and business goals. This involves a thorough assessment of requirements, translating them into actionable project plans, and proactively identifying potential challenges or deviations.
• • You will serve as the primary liaison between technical teams, stakeholders, and clients, fostering clear, consistent, and transparent communication. Your ability to articulate complex technical information in an understandable manner will be crucial for maintaining alignment and managing expectations throughout the project.
• • Expert project scheduling and budget planning are paramount. You will be responsible for developing detailed project plans that not only meet stakeholder and customer needs but also deliver desired outcomes within the allocated budget. This includes forecasting resource requirements and collaborating closely with Resource Managers to ensure accurate allocation of personnel.
• • Creating and managing project budgets that accurately reflect the scope of work and resource needs will be a key function. This requires a strong understanding of project economics and the ability to track expenditures against planned budgets, making adjustments as necessary.
• • Streamlined project tracking, reporting, and administration are essential for project success. You will be accountable for the complete lifecycle of project documentation, ensuring all necessary documents are created, distributed, and securely stored. This includes the timely preparation of project briefs and proactively resolving any unclear or incomplete information to prevent delays.
• • Continuous monitoring of project progress against defined milestones and client goals is a critical aspect of the role. You will provide regular, insightful updates to stakeholders, highlighting achievements, identifying potential roadblocks, and proposing solutions.
• • Effective project communication, adherence to timelines, and ensuring high levels of client satisfaction are non-negotiable. You will be expected to articulate problems clearly and efficiently, bringing together the right individuals and teams to resolve issues with a sense of urgency.
• • Monitoring all project communications and ensuring that all client inquiries and communications are responded to promptly and dealt with effectively is a key performance indicator.
• • A proactive approach to analyzing project performance is required. You will identify areas for improvement, implement best practices, and effectively communicate and manage project risks, developing mitigation strategies to safeguard project success.
• • This role is ideal for individuals based in the Central or Eastern time zones to facilitate synchronous collaboration with our global teams.
• • You will be a driving force in ensuring that projects are delivered on time, within budget, and to the highest quality standards, contributing directly to Huble's reputation as a leading HubSpot partner.