Technical Program Manager, Platform & Infrastructure

Harvey AI Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Own end-to-end execution of Harvey's most strategic platform and infrastructure programs, including cloud migrations, infrastructure cost optimization, capacity planning, BYOC, and the buildout of the new Backend Platform team's foundations, partnering deeply with Infra and Platform leadership.
• Lead Harvey's infrastructure cost program by establishing ownership, accountability, and reporting mechanisms across engineering teams, and partner with Finance on forecasting and unit economics.
• Drive horizontal platform and infrastructure initiatives end-to-end, coordinating across engineering, security, and GTM teams to unblock execution and align stakeholders.
• Own structured engagement with strategic external vendors including AWS, Azure, OpenAI, and Anthropic, managing capacity commitments, contract optimization, escalation paths, and joint planning.
• Define, measure, and report on platform and infrastructure health metrics such as cost, capacity headroom, migration progress, platform adoption, and reliability SLOs, holding the organization accountable for sustained improvement.
• Identify systemic gaps in platform maturity, infrastructure planning, capacity, and observability, and convert findings into structured multi-quarter roadmaps with clear owners, milestones, and risk surfacing.
• Run the operating cadence for platform and infrastructure programs, including working groups, steering reviews, exec readouts, and risk reviews, ensuring program status is legible to leadership without creating overhead for engineering teams.
• Partner with senior individual contributors and engineering managers to evaluate architectural tradeoffs, sequence dependencies across teams, and unblock execution when programs encounter friction.
• Drive large, ambiguous, multi-quarter platform or infrastructure programs to completion at scale, with a track record of delivering complex initiatives in high-growth environments.
• Maintain deep technical fluency in core platform and infrastructure domains including cloud platforms (AWS, Azure, GCP), Kubernetes, databases, networking, observability, CI/CD, and platform/service frameworks, critically reading system designs and pushing back substantively.
• Build durable mechanisms such as review forums, metrics, and operating cadences that outlive individual programs and scale with the organization.
• Operate comfortably in ambiguity, energized by problems that are not yet well-defined, where the first step is to scope the problem itself.
• Communicate complex technical tradeoffs clearly and crisply to executive audiences and cross-functional stakeholders through strong written and verbal communication skills.
• Hold a Bachelor's degree in Computer Science, Engineering, or a related technical field.

🎯 Requirements

• 8+ years of experience in technical program management with a track record of driving large, ambiguous, multi-quarter platform or infrastructure programs to completion at scale.
• Deep technical fluency in core platform and infrastructure domains: cloud platforms (AWS, Azure, GCP), Kubernetes, databases, networking, observability, CI/CD, and platform/service frameworks.
• Demonstrated experience driving at least one of: a cloud migration at scale, a major infrastructure cost program with measurable financial impact, an internal platform buildout, or a comparably large horizontal platform/infrastructure initiative.
• Ability to lead and influence senior engineering stakeholders, including Staff+ ICs, engineering managers, and executive sponsors, without direct authority.
• Excellent written and verbal communication skills with ability to distill complex technical tradeoffs into crisp narratives for exec audiences and across functions.
• Bachelor's degree in Computer Science, Engineering, or related technical field.

🏖️ Benefits

• Compensation range of $188,000 - $278,000 USD depending on location.
• Opportunity to work at a high-growth company with 1500+ customers in 60+ countries and world-class investor support.
• Exposure to frontier agentic AI and enterprise-grade platform development shaping the future of professional services.
• Culture built on values of Decisiveness, Simplicity, and Job's Not Finished, promoting intensity, ownership, and excellence.

Skills & Technologies

AWS

Azure

GCP

Kubernetes

Terraform

DevOps

Onsite

$188k-278k

Degree Required

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Harvey AI Inc.

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About Harvey AI Inc.

Harvey AI Inc. provides a generative artificial-intelligence platform engineered specifically for the legal profession. The software integrates with law-firm workflows to automate contract drafting, review, due-diligence and regulatory research, producing lawyer-quality language grounded in up-to-date statutes and precedents. Harvey combines large language models trained on legal corpora with secure, private-cloud deployment and firm-specific fine-tuning to maintain confidentiality and compliance. Clients range from global law firms to in-house legal departments seeking efficiency gains without compromising accuracy or security. The company was founded in 2022 and is headquartered in San Francisco, California.

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