Job Overview
Location
San Francisco
Job Type
Full-time
Category
Marketing
Date Posted
May 26, 2026
Full Job Description
đź“‹ Description
- • Own the end-to-end technical recruiting funnel for engineering and technical roles, from strategy development to offer closure, with direct impact on company growth and team scaling
- • Build scalable, high-performing recruiting processes from scratch for hiring engineers, data scientists, and technical talent at a fast-growing Series B AI-native B2B company
- • Work directly with founders and leadership to define hiring needs, prioritize roles, and align recruitment strategy with company objectives
- • Source, engage, and close top-tier technical candidates in highly competitive markets using creative and proactive outreach methods
- • Design and implement structured onboarding and retention strategies tailored to engineering talent to improve long-term hire success
- • Track, analyze, and report on key recruiting metrics including time-to-fill, offer acceptance rates, pipeline health, and source effectiveness to drive data-informed decisions
- • Leverage Ashby ATS and sourcing tools such as LinkedIn Recruiter to manage candidate pipelines, automate workflows, and maintain accurate recruitment data
- • Develop and maintain strong relationships with engineering candidates, ensuring a seamless, positive candidate experience throughout the hiring process
- • Manage multiple concurrent technical searches across roles including software engineering, machine learning, backend, frontend, and DevOps
- • Continuously improve recruiting efficiency by identifying bottlenecks, refining interview processes, and implementing best practices in technical talent acquisition
- • Serve as a key partner to engineering managers to understand role requirements, technical competencies, and cultural fit criteria
- • Represent Pylon at technical events, university career fairs, and industry networks to build employer brand and pipeline for future hiring needs
- • Ensure compliance with hiring policies and equitable practices across all stages of recruitment
- • Coordinate relocation logistics and provide support for candidates moving to San Francisco to join the team
- • Maintain a deep understanding of the AI-native customer support market and the technical skills required to build Pylon’s next-generation platform
- • Collaborate with HR and People Operations to align recruiting efforts with broader organizational goals and culture initiatives
- • Proactively identify talent gaps and anticipate future hiring needs based on company roadmap and engineering team expansion plans
- • Deliver regular reporting and insights to Chief of Staff and leadership on recruitment progress, market trends, and hiring challenges
- • Maintain a high-touch, candidate-centric approach while scaling operations to support a team growing from 100+ employees
- • Ensure all hiring activities reflect Pylon’s values of innovation, collaboration, and AI-driven excellence
🎯 Requirements
- • 3+ years of full-cycle recruiting experience at fast-paced, high-growth startups
- • Proven success sourcing and hiring across technical roles at B2B startups
- • Ability to manage multiple searches and projects at once
- • Attention to detail and excellent communication skills with a passion for delivering great candidate experience
- • Experience with Ashby ATS and sourcing tools (e.g. LinkedIn Recruiter)
🏖️ Benefits
- • Fully covered medical, dental, and vision insurance for employees
- • 401(k) retirement plan
- • Commuter benefits
- • Parental leave
- • 14 company holidays + unlimited PTO
- • Annual offsite
- • Lunch, dinner, and snacks at the office
- • Fitness stipend
- • Relocation support for candidates moving to San Francisco
Skills & Technologies
About Pylon Labs Inc.
Pylon Labs is a San Francisco–based software company founded in 2021 that builds an AI-native customer operations platform for B2B SaaS teams. Its product unifies support, success, and revenue workflows by ingesting data from Slack, Teams, email, CRMs, and ticketing systems, then applying large-language-model agents to auto-resolve tickets, summarize conversations, and drive upsell alerts. The system integrates with Salesforce, HubSpot, Zendesk, and Snowflake, enabling companies to reduce response times, improve retention, and surface expansion opportunities without adding headcount. Pylon serves venture-backed startups and public software firms across North America and Europe.
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