Job Overview
Location
Remote
Job Type
Full-time
Category
HR & Recruiting
Date Posted
July 14, 2026
Full Job Description
đź“‹ Description
- • Administer day-to-day benefit programs (medical, dental, vision, life, disability, FSA/HSA, voluntary benefits, COBRA).
- • Process enrollments, qualifying life event (QLE) changes, terminations, and eligibility tracking.
- • Monitor and manage the benefits inbox as a daily priority; respond to employee verification requests and routine benefits coordination.
- • Provide front-line support for routine employee benefits questions; escalate complex or sensitive cases.
- • Support new hire benefits education and enrollment as part of onboarding.
- • Own day-to-day carrier billing across all benefit vendors; verify accuracy of monthly premium statements for all group insurance policies.
- • Administer billing reconciliation in partnership with the reconciliation vendor; resolve retroactive adjustments, terminations, and eligibility mismatches with carriers.
- • Process invoices, check requests, and payment submissions; partner with Finance and Accounts Payable.
- • Serve as the day-to-day point of contact with the third-party LOA vendor administering FMLA, ADA, state leave laws, and STD/LTD; respond to vendor questions and keep internal eligibility records aligned.
- • Administer Paid Family Leave (PFL) forms and processing for employees.
- • Manage workers’ compensation claims communications with employees, carriers, and vendor.
- • Serve as point of contact for OSHA logs.
🎯 Requirements
- • Strong attention to detail and ability to manage sensitive employee information with discretion.
- • Knowledge of relevant laws and regulations (e.g., FLSA, FMLA, ERISA, COBRA).
- • Effective verbal and written communication skills
- • Ability to ramp up quickly and work independently.
- • Strong team player and willing to assist during this transitional period.
🏖️ Benefits
- • Competitive salary
- • Comprehensive benefits package
- • Generous paid time off
- • Opportunities for professional growth and development
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Tides
Tides is a nonprofit organization that operates as a philanthropic partner and accelerator for social change. Through its two main arms—Tides Foundation, which makes grants to progressive causes, and Tides Center, which provides fiscal sponsorship, incubation, and back‑office support—Tides helps donors, activists, and emerging nonprofits advance justice, equity, and sustainability. The organization offers donor‑advised funds, charitable giving platforms, consulting, and shared services, enabling partners to focus on mission rather than administration. Working across issues such as climate, racial equity, health, and human rights, Tides leverages a network of philanthropists and innovators to drive systemic impact in the social‑sector landscape.
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