TPM - Digital Transformation

PLAUD AI INC.

Job Overview

Location

San Francisco, CA

Job Type

Full-time

Full Job Description

📋 Description

• Own the AI agenda end-to-end by building the company-wide jobs-to-be-done (JTBD) catalog and converting high-value recurring tasks into AI agents and automations.
• Build and own the AI + digital transformation roadmap, sequencing work, managing dependencies, and providing leadership with a single source of truth on status, risks, and progress.
• Ship quick wins rapidly by prototyping and launching high-impact AI automations to demonstrate value and generate momentum across departments.
• Drive cross-functional system migrations including identity, Rippling, NetSuite, Slack, Notion, and ITSM systems, ensuring timelines are met, dependencies are tracked, and workstreams remain aligned.
• Align stakeholders across IT, business units, and internal AI builders to ensure adoption and successful implementation, not just delivery of solutions.
• Operate across North America, Singapore, and China time zones to coordinate global initiatives and maintain consistent progress.
• Translate ambiguous business needs into clear, actionable AI transformation plans with measurable outcomes.
• Partner with engineering, product, and operations teams to integrate AI capabilities into core enterprise workflows and systems.
• Maintain compliance with SOC 2, HIPAA, GDPR, ISO27001, ISO27701, and EN18031 standards throughout all AI and system transformation initiatives.
• Serve as the central point of accountability for AI-driven digital transformation, ensuring alignment with Plaud’s mission to amplify human intelligence through secure, scalable AI infrastructure.
• Lead the design and execution of AI-powered automation pipelines that enhance productivity for over 2,000,000 global users.
• Collaborate with leadership to prioritize initiatives based on business impact, technical feasibility, and user adoption potential.
• Maintain visibility into emerging AI tools and platforms to continuously evaluate and integrate best-in-class technologies into Plaud’s ecosystem.
• Ensure all AI deployments are user-centric, secure, and aligned with enterprise-grade privacy and data governance requirements.
• Facilitate training and change management efforts to drive widespread adoption of new AI tools across departments.
• Monitor and report on KPIs related to automation efficiency, user engagement, and system performance post-deployment.
• Represent the AI transformation initiative in executive reviews and cross-functional planning sessions.
• Maintain a culture of innovation by encouraging experimentation, rapid iteration, and learning from both successes and failures.

🎯 Requirements

• 8+ years in technical program or product management, ideally driving cross-functional transformation or platform programs at a fast-scaling company
• Hands-on AI/LLM fluency — has built or shipped AI agents and automations, not just managed AI projects
• Proven delivery of enterprise system migrations or rollouts (e.g., HRIS, ERP, identity, collaboration tools)
• Exceptional stakeholder management — able to align and influence multiple departments without direct authority
• Comfortable operating across North America, Singapore, and China time zones
• Experience translating ambiguous business needs into clear, executable AI transformation roadmaps

🏖️ Benefits

• Founding team opportunity with meaningful ownership and impact on a fast-growing startup
• Comprehensive healthcare including dental and vision with generous employer subsidy
• 401(k) plan with company matching for full-time employees
• Unlimited PTO plus 13 paid holidays
• 12 weeks of paid parental leave regardless of gender
• Hybrid office requirement: minimum 3 days per week in San Francisco office
• New hires receive choice of top-of-the-line laptop and workstation setup
• Best office equipment, annual off-sites, and free office drinks and snacks

Skills & Technologies

Hybrid

$140k-276k

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PLAUD AI INC.

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About PLAUD AI INC.

PLAUD AI INC. builds AI-powered voice and note-taking hardware. Its flagship Plaud Note records phone calls and meetings, transcribes them in real time, and generates summaries using GPT-4o. The credit-card-sized device attaches to iPhone or Android, stores encrypted audio locally or in the cloud, and integrates with Notion, Slack, and Google Docs. Founded in 2023 and based in San Francisco, the company sells direct to consumers and enterprises through plaud.ai, offering subscription plans for advanced AI features and multi-language support.

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