Vice President, IT

📋 Description

• • Own and evolve the North America Technology strategy for Metergy Solutions, a Brookfield-backed market leader with 850,000+ contracted meters and 2 million+ annual utility invoices. You will sit on the Executive Leadership Team and directly influence how technology fuels our next decade of double-digit growth.
• • Architect and execute a multi-year modernization roadmap that migrates critical workloads to Azure, automates meter-to-cash processes, and introduces AI-driven analytics that will cut operational costs by 20 % while improving customer NPS.
• • Lead a high-performing organization of 25+ engineers, architects, support analysts, and automation specialists dispersed across Toronto, New York, and remote hubs. Instill an Agile/DevOps culture where releases move from quarterly to weekly and incident MTTR drops below 30 minutes.
• • Establish enterprise-grade Service Management (ITIL v4) covering Incident, Problem, Change, Request, and Knowledge Management. Implement KPIs and real-time dashboards that give the C-suite transparency into system health, security posture, and customer experience.
• • Drive cloud financial excellence: own the full P&L for Azure spend (currently seven figures annually), create granular charge-back models, negotiate reserved-instance savings, and present quarterly optimization plans that demonstrably reduce unit cost per meter.
• • Own end-to-end security and compliance for a regulated utility data platform. Map controls to NIST CSF, achieve ISO 27001 certification, and partner with Brookfield’s global CISO to ensure zero critical vulnerabilities and 100 % audit pass rates.
• • Champion post-merger technology integration. Metergy acquires 2–3 companies per year; you will design repeatable playbooks that collapse redundant ERP instances, unify identity, and retire technical debt within 180 days of close.
• • Build and mentor the next generation of technology leaders. Create individual development plans, sponsor AWS or Azure certifications, and run quarterly hackathons that turn high-potential analysts into architects and product owners.
• • Partner with Finance, Operations, and Customer Success to translate business OKRs into technical epics. Example: when the business commits to 99.9 % invoice accuracy, you will lead the data-quality initiative that automates meter-read validation and anomaly detection.
• • Establish a resilient disaster-recovery and business-continuity program. Design active-active regions, run quarterly game-days, and ensure RPO < 15 minutes and RTO < 1 hour for mission-critical billing systems.
• • Serve as the executive sponsor for Metergy’s green-tech initiatives. Leverage cloud-native architectures and edge analytics to reduce on-prem energy consumption by 40 %, aligning IT goals with the company’s sustainability-linked financing covenants.
• • Present technology strategy to Brookfield’s board and external green-bond investors. Translate technical achievements into ESG impact metrics that secure additional low-cost capital for expansion.