Sedgwick Claims Management Services, Inc. logo

VP Business Transformation

Job Overview

Location

Telecommuter TN

Job Type

Full-time

Category

Data Science

Date Posted

March 12, 2026

Full Job Description

đź“‹ Description

  • • As the Vice President of Business Transformation at Sedgwick Claims Management Services, Inc., you will be instrumental in shaping and executing the company's strategic vision by leading major business processes and critical support functions. This senior leadership role is designed for an individual who can drive significant organizational change and deliver measurable impact across the business.
  • • You will be responsible for orchestrating the execution of company strategies, working closely with subordinate managers and senior professionals to achieve ambitious goals. Your leadership will directly influence the success of core functions and multiple business areas, ensuring alignment with overarching enterprise objectives.
  • • A key aspect of this role involves partnering with senior leaders across the organization to identify and prioritize high-impact opportunities. You will leverage your expertise to guide the company towards innovative, data-driven solutions that enhance efficiency, foster growth, and maintain competitive advantage.
  • • The VP Business Transformation will design and deliver comprehensive transformation programs. This requires coordinating diverse, cross-functional teams to ensure seamless execution and unwavering alignment with strategic priorities. Your ability to manage complex initiatives and drive consensus will be critical.
  • • A significant focus will be placed on leading process redesign efforts. You will champion a data-driven approach, utilizing advanced analytics and technology enablement to optimize operations, unlock new avenues for innovation, and improve overall business performance.
  • • You will accelerate the deployment of innovative solutions by identifying, prioritizing, and implementing high-impact use cases. This collaborative effort will involve working closely with both technology and business leaders to translate strategic intent into tangible results.
  • • Applying rigorous analytical skills is essential for diagnosing root causes of complex business problems. You will be expected to develop data-backed recommendations and inform strategic decision-making at the highest levels of the organization.
  • • Driving adoption and fostering cultural alignment are paramount. You will execute proactive change management strategies, engaging stakeholders at all levels to ensure buy-in and smooth transitions. Your ability to communicate effectively and build trust will be key to overcoming resistance and embedding new ways of working.
  • • You will serve as a trusted advisor to senior leadership, bringing strategic insight, executive presence, and clear, compelling communication to critical discussions. Your counsel will be sought on matters of strategic importance and operational improvement.
  • • Continuous improvement will be a cornerstone of your approach. You will meticulously track outcomes, proactively manage risks, and embed a culture of ongoing refinement into all transformation efforts, ensuring the long-term sustainability and success of initiatives.
  • • Beyond leading transformation, you will be responsible for building and leading high-performing teams. This includes fostering a culture of accountability, innovation, and continuous learning, while aligning diverse teams around shared goals and breaking down organizational silos.
  • • You will provide essential support, guidance, leadership, and motivation to your teams, empowering them to achieve maximum performance. This involves administering company personnel policies, adhering to staffing standards, and championing training recommendations.
  • • Your responsibilities will extend to talent management, including interviewing, hiring, and establishing colleague performance development plans, as well as conducting regular performance discussions to foster growth and development.
  • • This role requires a strategic mindset coupled with the ability to translate vision into actionable plans and tangible results, making a profound impact on Sedgwick's continued success and evolution.

Skills & Technologies

Onsite
Degree Required

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Sedgwick Claims Management Services, Inc. logo
Sedgwick Claims Management Services, Inc.
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About Sedgwick Claims Management Services, Inc.

Sedgwick is a global provider of technology-enabled risk, benefits and integrated business solutions, primarily handling insurance claims, managed care, absence and disability, and productivity management for employers, carriers, and administrators. The company processes millions of claims annually across workers' compensation, property, casualty, disability, and other lines, leveraging analytics and digital platforms to improve outcomes, reduce costs, and enhance customer and employee experiences.

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