VP, Product Manager – Internal Consumer & Partner Data Solutions (L12)

📋 Description

• • As a VP, Product Manager – Internal Consumer & Partner Data Solutions (L12) at Synchrony Financial, you will lead the end-to-end product lifecycle for enterprise data solutions that power critical workflows, ensure regulatory compliance, and drive business growth across consumer and partner data domains. This individual contributor role sits at the intersection of data strategy, product management, and enterprise governance, enabling Synchrony’s Analytics - Chief Data Office (CDO) team to deliver scalable, secure, and high-impact data products that support decision-making, risk management, and customer experience initiatives.
• • You will translate strategic vision into actionable roadmaps by defining target users, use cases, and business outcomes; building and maintaining business cases that quantify impact, investment, and risk; and prioritizing epics, features, and releases through Agile/PI planning in close partnership with engineering, data office, and business stakeholders. Your work will ensure that data solutions are not only technically sound but also aligned with Synchrony’s mission to deliver innovative, digitally enabled financial services.
• • Day to day, you will own analytical and data requirements discovery for new or enhanced data solutions, synthesizing business and technical needs into user stories with clear acceptance criteria; manage the product backlog in collaboration with engineering and data teams; drive release planning and capacity management; proactively identify and escalate risks and dependencies; and oversee change management communications including release notes, deprecation notices, and consumer impact assessments.
• • You will partner with data engineering, architecture, and DevOps teams to review data models, contracts, semantic layers, APIs, and schema versioning; ensure solutions meet evolving data governance, quality, and regulatory requirements; manage upstream and downstream dependencies; and own the sunsetting of legacy data/metrics with migration plans and impact assessments.
• • A core part of your role will be driving enterprise adoption through structured stakeholder engagement — leading roadmap reviews, QBRs, newsletters, and office hours; establishing feedback loops via VOC, surveys, and knowledge sharing; ensuring data catalogs, documentation, and self-service tools are complete and discoverable; and building new business cases with benefits tracking in partnership with users and consumers.
• • You will own operational stability and compliance by managing end-to-end support, triage, root-cause analysis, defect remediation, and control evidence documentation; partnering with data owners and consumers to manage SLAs and schema drift; owning data observability and quality monitoring outcomes; and building and monitoring KPIs around usage, adoption, quality, freshness, latency, and cost impact.
• • Synchrony Financial is a premier consumer financial services company recognized as #2 among India’s Best Companies to Work for by Great Place to Work, with top rankings in innovation culture, BFSI workplaces, and women-friendly environments. The company provides best-in-class benefits, career advancement programs, and a strong focus on advancing diverse talent into leadership roles — offering you a platform to grow professionally while contributing to meaningful, scalable data solutions that serve millions of consumers and partners.
• • In this role, you will develop deep expertise in enterprise data product management within a regulated financial services environment, sharpen your ability to influence cross-functional leaders without direct authority, and gain hands-on experience with modern data platforms (cloud, lake/warehouse, ETL/ELT), data governance frameworks, and Agile at scale — positioning you as a strategic leader in data-driven product innovation.