Job Overview
Location
US-CT-Connecticut-Virtual
Job Type
Full-time
Category
HR & Recruiting
Date Posted
July 16, 2026
Full Job Description
đź“‹ Description
- • Serve as a trusted advisor to CHROs and senior client leaders, presenting confidently and building executive-level relationships.
- • Develop deep credibility with clients by understanding delivery nuances, supporting teams through escalations, quality issues (E&Os), and change order negotiations.
- • Use this credibility and executive presence to broaden connections across client organizations, meeting additional leaders, identifying challenges, and linking them to Alight’s solutions.
- • Lead renewal and retention strategies, including preparation, presentation, and negotiation, ensuring long-term client satisfaction.
- • Apply a client-first, growth-oriented mindset—leveraging existing access and relationships to cross-sell and expand business.
- • Collaborate with internal partners to address client challenges, coordinate resources, and deliver ROI/VOI-driven solutions.
- • Tailor deal approaches to client personalities and processes, designing unique solutions rather than one-size-fits-all strategies.
- • Conduct regular performance reviews with clients to share results, address concerns, and identify new opportunities for growth.
🎯 Requirements
- • 5+ years of success in account management, client success, or strategic sales within HR, consulting, brokerage, healthcare, or related industries.
- • Proven track record managing mid-to-large employer accounts (5,000+ employees).
- • Polished, professional presence with strong executive communication, influencing, and negotiation skills.
- • Deep understanding of Alight’s solutions and delivery, with the ability to navigate client-specific nuances.
🏖️ Benefits
- • Competitive total rewards package.
- • Continuing education & training.
- • Tremendous potential with a growing worldwide organization.
- • Flexible working arrangements.
- • Comprehensive benefits package.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Alight, Inc.
Alight, Inc. is a leading cloud-based provider of integrated benefits solutions. The company offers a comprehensive suite of services designed to help employers manage their employee benefits programs effectively. These services include health and wellbeing solutions, retirement plan administration, payroll services, and financial wellbeing tools. Alight focuses on leveraging data and technology to personalize employee experiences, improve health outcomes, and drive financial security for individuals and their families. They serve a diverse range of clients, from small businesses to large enterprises, aiming to simplify complex benefits landscapes and empower employees to make informed decisions about their health, wealth, and wellbeing.
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