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This position was posted on March 19, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Nationwide Remote Office (US99)
Job Type
Full-time
Category
Software Engineering
Date Posted
March 19, 2026
Full Job Description
đź“‹ Description
- • The Web Content Specialist will play a critical role in supporting the Child Welfare Information Gateway, a federally funded initiative that provides essential resources to child welfare professionals and the public. This position ensures that vital information on adoption, foster care, and child safety remains accurate, accessible, and up to date across digital platforms, directly contributing to improved outcomes for vulnerable children and families nationwide.
- • The role centers on managing, updating, and maintaining high-quality digital content using Drupal and other content management systems, with a strong emphasis on applying UI/UX principles, leveraging data analytics, and integrating AI tools to enhance content quality, workflow efficiency, and user experience across Information Gateway-managed websites and platforms.
- • As part of ICF’s Digital and Web Services Team, the specialist will collaborate with a diverse group of programmatic experts, technical partners, federal stakeholders, and client representatives to ensure content aligns with evolving requirements, user needs, and national initiatives in child welfare and human services.
- • Day-to-day responsibilities include administering content in stage and production environments via Drupal, publishing and maintaining web content for accuracy and consistency, monitoring website performance for issues like broken links or misspellings, and conducting quality assurance checks to ensure updates are correctly implemented across environments.
- • The specialist will actively participate in data monitoring and reporting activities to surface insights that inform continuous quality improvement, coordinate with subject-matter experts to reflect evolving program requirements in content, and respond promptly to urgent or time-sensitive website update requests without compromising quality.
- • A key aspect of the role involves leveraging available AI tools to streamline content review, enhance workflow processes, and support content production—while applying human judgment to ensure outputs are accurate, relevant, and appropriate—and contributing ideas on how emerging AI capabilities could improve website content, user experience, and platform functionality.
- • The position also supports the development of national initiative campaign pages and tailored web content projects, collaborates with cross-functional teams on website updates, and performs other duties as assigned to support the mission of the Information Gateway.
- • Working within a mission-driven, remote-first environment at ICF—a global advisory and technology services provider—the specialist will benefit from a culture that values innovation, equity, and collaboration, with opportunities to grow expertise in public-sector digital services, content strategy, and AI-informed workflows.
- • This role offers the chance to make a tangible impact on national child welfare efforts while building advanced skills in Drupal administration, UX-focused content management, data-informed decision-making, and responsible AI integration in government-facing digital platforms.
🎯 Requirements
- • Bachelor’s degree in computer science, information technology, communications, or a related field.
- • 3+ years of experience in web content management or web administration.
- • Strong proficiency with Drupal content management systems.
🏖️ Benefits
- • Competitive pay range of $67,355.00 - $114,503.00 based on full-time employment.
- • Nationwide remote work flexibility, allowing employees to work from anywhere in the United States.
- • Access to comprehensive health, dental, and vision insurance plans, along with wellness programs and employee assistance resources.
- • Retirement savings options including 401(k) with company match, supporting long-term financial security.
- • Generous paid time off, including vacation, sick leave, and company-observed holidays, promoting work-life balance.
- • Professional development opportunities, including training, certifications, and tuition reimbursement for career growth.
Skills & Technologies
Remote
Degree Required
About ICF International, Inc.
Global advisory and technology services provider delivering strategy, analytics, and digital transformation to government and commercial clients. Core capabilities span energy, environment, health, education, and cybersecurity, integrating data science, policy expertise, and implementation support. Founded in 1969, publicly traded on NASDAQ as ICFI, with 9,000+ employees across more than 80 offices worldwide.
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