Workday Benefits Architect/Consultant

Kognitiv Inc.

Job Overview

Location

Remote - Canada

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a Workday Benefits Architect within Kognitiv’s Post-Production/AMS team, providing ongoing strategic support to clients after Workday go-live.
• Audit and redesign existing Workday Benefits configurations to enhance system accuracy, user experience, and operational efficiency.
• Lead Phase X implementations for existing Workday clients, rolling out new Benefits functionality and ensuring seamless adoption.
• Troubleshoot complex, high-priority issues in live Workday environments, including misconfigured accrual rules, calculation tags, and benefit plan logic.
• Guide clients through semi-annual Workday system updates, identifying and implementing new Benefits features to maximize value.
• Act as a trusted advisor to clients by explaining the business impact of configuration changes and recommending optimal solutions.
• Support multiple clients across diverse industries, adapting quickly to varying business processes and compliance requirements.
• Collaborate with internal teams to deliver high-quality, scalable Workday Benefits solutions aligned with client objectives.
• Maintain deep technical knowledge of Workday Benefits modules, including compensation, leave, wellness, and retirement offerings.
• Contribute to client retention and growth by identifying opportunities for additional Workday Benefits enhancements and upselling services.
• Document configuration changes, process improvements, and client-specific workflows to ensure knowledge transfer and operational continuity.
• Participate in client meetings, status reviews, and change management discussions to ensure alignment on project goals and timelines.
• Deliver solutions in a fully remote environment with autonomy over project execution and client engagement.
• Engage in a culture that values authenticity, ownership, and continuous professional development.

🎯 Requirements

• Strong expertise in Workday Benefits configuration within a live, post-production environment
• Proven experience supporting multiple clients in an AMS (Application Management Services) capacity
• Ability to analyze complex, messy Workday tenants and design scalable, long-term architectural improvements
• Excellent communication skills to consult with clients on technical changes and their business impact

🏖️ Benefits

• Competitive pay with comprehensive benefits
• Access to lucrative sales commissions for identifying growth opportunities within client accounts
• No "bench" boredom—work on diverse projects with clients who value your expertise
• Supportive, autonomous remote culture that encourages owning your work and bringing your true self to the team

Skills & Technologies

Senior

Remote

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Kognitiv Inc.

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About Kognitiv Inc.

Kognitiv Inc. is a Canadian technology company providing AI-driven customer intelligence and marketing automation solutions for enterprises. Its platform combines machine learning with first-party data to deliver personalized omnichannel experiences, predictive analytics, and customer lifecycle optimization. Founded in 2008 and headquartered in Ottawa, the company serves retail, financial services, and travel brands across North America and Europe.

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