Workday People Technology Operations Specialist - Remote

CO-OP Financial Services

Job Overview

Location

Remote-USA

Job Type

Full-time

Full Job Description

📋 Description

• Execute and monitor daily Workday transactions including hires, job changes, terminations, compensation updates, and organizational changes
• Support inbound HR service requests and tickets, ensuring timely resolution aligned with service level expectations
• Monitor Workday business process inboxes and exception reports to proactively identify and resolve operational issues
• Perform routine system checks and data validations to ensure accuracy and completion of HR processes
• Assist with data loads using Workday EIBs (Enterprise Interface Builder), adhering to established templates and quality controls
• Conduct data audits, reconciliations, and corrections to maintain system integrity and employee record accuracy
• Validate employee data inputs and identify discrepancies to ensure compliance with HR governance standards
• Follow defined Workday processes and governance protocols, including proper sequencing of transactions and required approval workflows
• Ensure all system changes comply with audit, documentation, and control requirements
• Escalate system issues or process risks to maintain operational continuity and minimize service disruption
• Provide data extracts, documentation, and validation support in response to internal and external audit requests
• Deliver timely updates and status communications on operational tasks and service requests
• Support onboarding and offboarding activities by coordinating system-related tasks and access updates
• Identify recurring operational trends and recommend process improvements to enhance efficiency and accuracy
• Contribute to the standardization of Workday transaction handling and HR operational workflows
• Improve documentation such as SOPs and job aids to ensure consistent execution across the team
• Maintain focus on accuracy, efficiency, and turnaround time for all operational HR tasks

🎯 Requirements

• 1-2 years of experience in Workday HR operations
• Hands-on experience processing Workday transactions or supporting HR systems
• Experience with Workday EIBs and mass data uploads
• Strong attention to detail and ability to maintain accuracy under deadlines
• Ability to prioritize and manage multiple operational tasks simultaneously
• Familiarity with HR operational processes (hire to retire lifecycle)

🏖️ Benefits

• Competitive wages ($54,000.00 - $68,800.00)
• Medical, dental, and vision insurance with telemedicine
• Paid Time Off (PTO) and 12 paid holidays
• 401k with employer match and Health Savings Account (HSA) with company contributions
• Mental health support through Employee Assistance Program (EAP)
• Tuition reimbursement and wellness program

Skills & Technologies

Remote

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CO-OP Financial Services

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About CO-OP Financial Services

CO-OP Financial Services, operating as Velera, is a financial technology cooperative serving credit unions across the United States. It provides payment processing, digital banking platforms, ATM and shared-branch networks, fraud management and data analytics tools. The organization enables credit unions to offer members secure, modern banking experiences comparable to large banks while maintaining cooperative ownership and governance. Services include credit, debit and prepaid card processing, online and mobile banking solutions, real-time payments and contactless technologies. Founded in 1981, the company rebranded its technology arm to Velera in 2023 to emphasize innovation and growth in the fintech sector.

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