Workday Senior/Principal Consultant-Benefits

Kognitiv Inc.

Job Overview

Location

Remote - India

Job Type

Full-time

Full Job Description

📋 Description

• Implement and configure Workday solutions for a global client base by designing, testing, and deploying business requirements across multiple Workday HCM modules, adapting to evolving client needs.
• Conduct client working sessions to gather, analyze, and interpret business requirements, proposing tailored recommendations and alternative solutions aligned with client goals and Workday best practices.
• Lead medium to large-scale Workday implementation projects from initial scoping and discovery through design, testing, and go-live, without direct supervision, ensuring alignment with project scope, timeline, and quality standards.
• Manage multiple concurrent client projects simultaneously in both supporting and leadership roles, prioritizing tasks and balancing competing demands to meet deadlines and performance metrics.
• Serve as a trusted advisor to clients by articulating lessons learned from prior engagements, promoting Kognitiv and Workday best practices, and guiding clients toward system enhancements and process improvements.
• Perform root cause analysis for client-reported issues, develop corrective measures, and implement solutions while seeking input from team members to refine approaches.
• Mentor and coach junior consultants by providing guidance, reviewing deliverables, and fostering professional growth within the team.
• Contribute to organizational knowledge management through formal documentation, Q&A sessions, best practice posts, and facilitation of Workday knowledge-sharing initiatives.
• Maintain an intermediate understanding of Workday module integrations, dependencies, and cross-functional touchpoints to support holistic solution design.
• Achieve key performance indicators including utilization targets, service level agreements, and client satisfaction scores through consistent delivery excellence.
• Demonstrate ownership in all work activities by proactively identifying opportunities for innovation, efficiency, and improved client outcomes in Workday deployments.
• Utilize advanced Microsoft Excel skills to support reporting, data analysis, and solution design activities.
• Communicate clearly and effectively with clients and internal teams in a remote environment, ensuring alignment, transparency, and collaborative problem-solving.
• Travel up to 5% annually to meet client and team needs as required.
• Uphold Kognitiv’s core value of "act like an owner" by taking accountability for project success, client outcomes, and team performance.

🎯 Requirements

• 4+ years of experience leading Workday implementations, supporting Workday Post Production/AMS services, or working as a Workday client
• Deep expertise in Workday Core HCM, Security, and Reporting, plus proficiency in at least one additional Workday module (e.g., Benefits, Payroll, Recruiting, Talent, Time Tracking, Absence, Learning, Prism, BIRT)
• Proven ability to lead full lifecycle Workday projects from scoping to go-live, managing multiple concurrent engagements independently
• Advanced Microsoft Excel skills required
• Excellent verbal and written communication skills for remote client and team collaboration
• Willingness and ability to mentor and manage other consultants

🏖️ Benefits

• Transparent compensation structure based on skill, experience, education, and market data
• Variable pay opportunities available
• Comprehensive benefits package detailed on Kognitiv’s careers website
• Equal opportunity employer with inclusive hiring practices

Skills & Technologies

Senior

Remote

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Kognitiv Inc.

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About Kognitiv Inc.

Kognitiv Inc. is a Canadian technology company providing AI-driven customer intelligence and marketing automation solutions for enterprises. Its platform combines machine learning with first-party data to deliver personalized omnichannel experiences, predictive analytics, and customer lifecycle optimization. Founded in 2008 and headquartered in Ottawa, the company serves retail, financial services, and travel brands across North America and Europe.

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